Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

ZAINEB AL-METNI

Glen Waverley

Summary

Reliable and compassionate social work student with practical experience supporting individuals across aged care, disability, mental health, and community services. Demonstrates strong emotional intelligence, adaptability, and a collaborative mindset, backed by years of frontline experience in both care and high-pressure environments. Skilled in building rapport, maintaining professional boundaries, and supporting diverse client goals. Committed to promoting equity, safety, and meaningful participation through direct practice and advocacy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Support Worker

HealthCare Australia
07.2024 - Current
  • Provide tailored care to individuals with diverse support needs in a respectful, client-focused manner.
  • Encourage autonomy and social participation through consistent, compassionate service.
  • Reduced client stress and improved communication by utilizing empathetic and effective interpersonal strategies.

Support Worker

Supreme Care Home Health
02.2023 - Current
  • Delivered day-to-day assistance and psychosocial support to clients in their homes and community settings.
  • Promoted independence and emotional wellbeing through active listening and goal-focused support.
  • Encouraged clients' involvement in social networks to support their personal health, emotional well-being, and social growth.

Traffic Controller

Fast Labour Hire Melbourne Pty Ltd
10.2023 - 01.2025
  • Implemented traffic control plans to ensure safety at work sites and surrounding areas.
  • Maintained calm and effective communication in high-pressure, fast-paced environments.

Assistant Cleaner

TOTAL CLEANING RC PTY LT
05.2020 - 02.2022
  • Provided industrial cleaning services while maintaining safety and efficiency standards.
  • Responded promptly to urgent requests and collaborated effectively with teammates.

Decant Team Member

KMART
03.2020 - 11.2021
  • Worked efficiently to process and organise stock while meeting fulfillment and inventory targets.

Customer Service Team Member

KFC
12.2018 - 12.2019
  • Delivered fast and friendly service while maintaining a clean and organised workspace.

Team Member

BIG W PARKMORE
07.2019 - 08.2019
  • Supported store operations and learned retail processes as part of school work experience.

Education

Bachelor of Social Work/Bachelor of Social Science -

RMIT University
01-2026

High School Diploma - undefined

Minaret College
11.2021

Skills

  • Positive and Proactive Work Ethics
  • Building Trusting Client Relationships
  • Emotional Intelligence & Effective Communication
  • Person-Centred and Trauma-Informed Support
  • Time Management & Multitasking in High-Pressure Settings
  • Disability, Aged Care, and Mental Health Assistance
  • Team Collaboration & Conflict Resolution
  • Accurate Case Notes & Confidential Documentation
  • Cultural Awareness & Community Engagement
  • Professional Boundaries & Ethical Practice

Certification

  • Working With Children Check - Feb 2023
  • NDIS Work Screening Check - Feb 2023
  • National Police Check - May 2025
  • COVID-19 Vaccinations (2)
  • CPCCWHS1001 - White Card - Oct 2022
  • RIIWHS302E - Implement Traffic Management Plans - Sep 2023
  • RIIWHS205E - Control Traffic with Stop-Slow Bat - Aug 2023

References

Erin Thorpe

Service Manager - HealthCare Australia

erin.thorpe@healthcareaustralia.com.au, 

0473400659


Renya Odisho

HR Officer - Supreme Care

renya@spcare.com.au

0420250545


Amina Parsons

Shift Supervisor - Total Cleaning RC Pty Lt

0422073053

Timeline

Support Worker

HealthCare Australia
07.2024 - Current

Traffic Controller

Fast Labour Hire Melbourne Pty Ltd
10.2023 - 01.2025

Support Worker

Supreme Care Home Health
02.2023 - Current

Assistant Cleaner

TOTAL CLEANING RC PTY LT
05.2020 - 02.2022

Decant Team Member

KMART
03.2020 - 11.2021

Team Member

BIG W PARKMORE
07.2019 - 08.2019

Customer Service Team Member

KFC
12.2018 - 12.2019

High School Diploma - undefined

Minaret College

Bachelor of Social Work/Bachelor of Social Science -

RMIT University

Similar Profiles

CREATE PROFILE
ZAINEB AL-METNI