Summary
Overview
Work History
Education
Skills
PROFESSIONAL SKILLS
PROFESSIONAL MEMBERSHIPS
Certification
Accomplishments
AVAILABILITY
Languages
References
Timeline
Generic

Zain Javed

Melbourne,VIC

Summary

Telecom Engineer with 4 years of experience in Field Operations, Customer-driven management, Implementation, Electrical, Electronics, and Telecommunication Engineering. Skilled in efficient communication, problem-solving, training, technology, and First line maintenance(FLM). Successfully managed statistical data, reports, and implemented action plans for performance improvement. I'm flexible and adaptable to demanding work conditions and quickly adjust to shifting schedules and new environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Engineer Field Operations

Du/Hayat Communications
Dubai, UAE
03.2022 - 02.2023
  • Maintained accurate records of all operations performed in accordance with industry standards.
  • Prepared reports outlining progress of projects and presented them at weekly staff meetings.
  • Engaged in research, planning, and development.
  • Evaluate the activities and operations of first line maintenance team.
  • Oversee repairs and technical improvements.
  • Ensure proper maintenance of onsite equipment.
  • Supervise and direct onsite crew (e.g. technicians).
  • Track, report, and resolve repeated outages.
  • Track and report repeated high temperature on particular site.
  • Track, report, and resolve battery backup less than 4 hours in any particular site.
  • Create pending snags report weekly & escalate.
  • Supervising preventive and corrective maintenance team.
  • Track, report, and resolve pending trouble tickets.
  • Standby gensets swapping to Class A and B sites.
  • AWL maintenance on sites.

Flash Fiber Brand Ambassador

Pakistan Telecommunication Company Ltd.
Islamabad, Pakistan
08.2021 - 02.2022
  • Identified interested and qualified customers to provide them with additional information.
  • Interacted with customers to gather feedback and promote brand awareness.
  • Represented the company's brand at industry events, expos, and trade shows.
  • Analyzed data from past campaigns to identify areas of improvement.
  • Ensured compliance with applicable laws, regulations, and procedures when representing the brand.
  • Developed and executed brand awareness campaigns to increase customer engagement.
  • Gathered customer feedback for product development purposes.

Site Engineer

Bangash Construction Pvt. Ltd.
Islamabad, Pakistan
04.2019 - 08.2021
  • Assisted with troubleshooting and repairs of electrical systems and components.
  • Provided technical support to colleagues on engineering related issues.
  • Plan, organize, and evaluate the activities and operations of department.
  • Supervised and monitored project subcontractors and labor force.
  • Provided technical advice to project workers to apprise of issues and implement proactive solutions.
  • Evaluate, Plan and execute the delivery of services to customer sites as per the requirement.
  • Train and Supervise technicians, electricians and other field engineers.
  • Proactively responds to potential equipment issues to prevent unplanned interruption in the work.
  • Assist the team in maintenance and repairs

Electrical Engineer - Intern

Huawei Technologies Pvt. Ltd.
Islamabad, Pakistan
02.2019 - 04.2019
  • Generated reports detailing progress data during work phases.
  • Analyzed equipment malfunctions and provided troubleshooting support.
  • Gathered, input, and modeled information for design support.
  • Participated in team meetings to discuss project objectives, timelines, and deliverables.
  • Worked with other engineers to meet public release deadlines.

Education

Bachelor of Science - BSc Electrical Engineering (Telecommunication)

Riphah International University
Islamabad, Pakistan
12-2018

Skills

  • 2G
  • 3G
  • 4G LTE
  • 5G
  • Hardware troubleshooting
  • Network troubleshooting
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Powerpoint
  • Analytical Thinking
  • Matlab
  • Engineering Design
  • AutoCAD
  • MultiSim Circuit Simulator
  • Tableau
  • Telecommunications Field Service
  • Network Security
  • Resolve tickets
  • ADS/HFSS
  • System Analysis
  • Radio Frequency (RF)
  • Communication
  • RF Engineering
  • Problem Solving
  • Network Engineering
  • Power BI
  • Technical Reporting
  • Technical Requirement Generation
  • Operating System Configuration

PROFESSIONAL SKILLS

  • Project Planning
  • Business Analysis
  • Process Improvement
  • On-Site Inspection Management
  • Client Relations
  • Agile Methodology
  • Team Direction
  • Field Operations Planning
  • Strategic Planning
  • Quality Assurance Understanding
  • Team Collaboration
  • Database Management
  • Leadership
  • Strategic Planning
  • Proposal Presentation
  • Project Leadership
  • Operations Monitoring
  • Incident Management
  • Project Coordination
  • Decision Making
  • Ticketing Systems

PROFESSIONAL MEMBERSHIPS

  • Member | Professional Engineer | Engineers Australia
  • Member | Registered Engineer | Pakistan Engineering Council (PEC)

Certification

  • Remote Delivery Certification, Certificate.
  • Cyber Security Certificate for Service Work, Certificate.
  • Preposition Competence Certification for Maintenance Service(Partner), Certificate.

Accomplishments

  • Badminton Champion (2015) FEAS SPORTECZ, RIU
  • Table Tennis Champion (2015) RAWALPINDI TALENT EXPO
  • Chess Champion (2016) RISE RAWALPINDI
  • Talent Tribute Award (2016) TALENT EXPO ISLAMABAD
  • Best Ambassador Award (2017) RISE TALENT EXPO

AVAILABILITY

  • Full working rights, with no restrictions.
  • Full Australian driving licence holder.

Languages

English
Full Professional
Urdu
Native/ Bilingual
Hindi
Professional
Punjabi
Limited
Arabic
Elementary

References

References available upon request.

Timeline

Engineer Field Operations

Du/Hayat Communications
03.2022 - 02.2023

Flash Fiber Brand Ambassador

Pakistan Telecommunication Company Ltd.
08.2021 - 02.2022

Site Engineer

Bangash Construction Pvt. Ltd.
04.2019 - 08.2021

Electrical Engineer - Intern

Huawei Technologies Pvt. Ltd.
02.2019 - 04.2019

Bachelor of Science - BSc Electrical Engineering (Telecommunication)

Riphah International University

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Zain Javed