Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zairah Putland

Deloraine

Summary

Highly motivated employee with desire to take on new challenges. Strong worth ethic, flexibility, and exceptional social skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible full- time employment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cabinet Maker

Tassie Cabinets
01.2025 - 04.2025
  • Installed hardware such as drawer pulls, hinges, and handles.
  • Read and interpreted design plans to understand project specifications.
  • Maintained safe and organized workspace to minimize risk of injury.
  • Blueprint design understanding
  • Measured and cut materials to specified dimensions to achieve precise fit.
  • Reduced waste by accurately measuring and cutting materials, minimizing the need for rework or additional purchases.
  • Trained new apprentices in cabinet-making skills, enhancing overall skill level of workshop.

Front of House Employee/Bartender Assistant

Bush Inn
11.2024 - 01.2025
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Helped guests at tables when in need of assistance.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Waitress

CHRISTMAS HILLS RASPBERRY FARM CAFE
12.2023 - 07.2024
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Presented food and beverages to guests at tables.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Assisted in seating guests at tables or booths.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Informed customers of daily specials and signature menu items.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Handled cash transactions and operated POS system accurately.

Cafe Worker

AMBLE INN
02.2022 - 06.2023
  • Rang up orders on cash register to process cash, credit card and personal check payments.
  • Brewed coffee and tea for beverage area and restocked with paper goods, creamer, and sugar.
  • Stocked service areas with napkins, utensils, condiments, and other supplies.
  • Cleaned tables in the dining area before and after customer seating.
  • Restocked shelves with merchandise throughout the day as needed.
  • Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
  • Assisted in training new employees on proper procedures for taking orders, preparing drinks and foods, cleaning tables.

Chef

SETTLERS RESTAURANT
03.2022 - 12.2022
  • Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food.
  • Monitored quality, presentation, and quantities of plated food across line.
  • Resolved customer complaints regarding food quality or service issues.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.

Waitress

SETTLERS RESTAURANT
03.2022 - 12.2022
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Took orders for food and drinks and delivered them to guests.

Crew Member

MCDONALDS
08.2021 - 02.2022
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Kept stations stocked and ready for use to maximize productivity.
  • Cooked multiple orders simultaneously during busy periods.
  • Set up station according to standard operating procedures with ample backup product to complete shift.
  • Prepared menu items such as french fries, onion rings, fish, chicken and other deep fried foods.
  • Operated deep fryers safely while cooking food items as per customer requests.
  • Greeted customers in a friendly and professional manner at the drive-thru window.
  • Resolved customer complaints in a timely manner while maintaining positive attitude towards guests and fellow employees.
  • Received payment by cash, credit cards, gift cards, or automatic debits.
  • Performed regular cleaning duties such as sweeping floors and wiping down counters or tables.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.

Education

No Degree -

Some College
Launceston, TAS

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Launceston College
Launceston, TAS

Skills

  • Customer Service
  • Menu Recommendations
  • Safe Food Handling
  • Table setting arrangements
  • Order Taking
  • Cash Handling
  • Food Running
  • Ordering Procedures
  • Furniture assembly
  • Client communication
  • Responsible alcohol service
  • Beverage preparation

Certification

RSA Certificate

Timeline

Cabinet Maker

Tassie Cabinets
01.2025 - 04.2025

Front of House Employee/Bartender Assistant

Bush Inn
11.2024 - 01.2025

Waitress

CHRISTMAS HILLS RASPBERRY FARM CAFE
12.2023 - 07.2024

Chef

SETTLERS RESTAURANT
03.2022 - 12.2022

Waitress

SETTLERS RESTAURANT
03.2022 - 12.2022

Cafe Worker

AMBLE INN
02.2022 - 06.2023

Crew Member

MCDONALDS
08.2021 - 02.2022

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Launceston College

No Degree -

Some College

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Zairah Putland