Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

ZAK ABBOUCHI

11 Hopkins Way, Meadow Heights,Victoria

Summary

Seeking a position to utilise my skills and abilities in industries that offer professional growth while being resourceful, innovative and flexible. Willing to work as a key player in challenging and creative environment. Being able to succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self development and help me achieve personal as well as organisation goals.

Overview

13
13
years of professional experience

Work History

Baggage Handler

Rex
01.2022 - 12.2023
  • Improved baggage handling efficiency by streamlining loading and unloading processes.
  • Maintained a safe work environment by adhering to all safety regulations and guidelines.
  • Ensured proper storage of luggage in aircraft holds, preventing damage during transport.
  • Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
  • Transferred luggage from aircraft to collection areas safely using belt loaders.

Warehouse Picker/Courier Driver

FJ Packaging
01.2018 - 01.2021
  • Improved order accuracy by diligently picking products according to pick lists and packing slips.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
  • Maximized storage space utilization through careful organization of products on shelves and racks.
  • Contributed to a positive work culture by actively participating in team meetings and offering constructive feedback for process improvements.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Received returns of damaged and incorrect orders to process replacements.

Sales Assistant

YD
01.2016 - 03.2018
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Building Labouer

AlucoPro
01.2014 - 01.2016
  • Supported construction projects with efficient manual labor, including digging trenches, leveling surfaces, and assembling scaffolding.
  • Assisted skilled tradespeople with tasks such as mixing cement, cutting materials, and operating power tools to expedite project completion.
  • Enhanced team productivity by transporting materials, tools, and equipment to designated work areas.
  • Increased job site safety awareness through participation in regular safety meetings and trainings.
  • Utilized problem-solving skills to identify potential issues on site before they escalated into larger problems affecting overall project timelines or budgets.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Operated power equipment to move materials and promote job efficiency.

Training Manager/ Customer Service

Mcdonalds
01.2012 - 01.2014
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Supported with opening and closing dining areas.


Café Attendant/ Customer Service

Middle East Café Epping
01.2011 - 01.2013
  • Maintained cleanliness of the cafe, ensuring a welcoming environment for all guests.
  • Prepared high-quality beverages and food items, adhering to recipes and presentation standards.
  • Assisted in inventory management, replenishing supplies as needed to avoid shortages or waste.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Education

Certificate III Retail - Retail

Alffie Online
11.2017

Electrical Pre-apprenticeship - Electrician

Kangan Institute
Melbourne, VIC
11.2015

Year 10 -

Gladstone Park Secondary College
Gladstone Park, VIC
11.2014

Skills

  • Time Management
  • Safety Awareness
  • Client Service
  • Adaptability
  • Attention to Detail
  • Problem Solving
  • Reliability
  • Conflict Resolution
  • Willing to Learn
  • Team Coordination
  • Bi-lingual (English, Arabic)

references

  • John Elordlou

     Position: Owner AlucopPro, 0422 594 991

  • Maha Aldarodo

     Position: Store manager, YD, 0451 657 092

  • Taghrid Bicer

     Position: Director, FJ packaging, 0468 602 671

  • Bianca Rowel

     Position: Head Manager, Rex, 0466152958

Timeline

Baggage Handler

Rex
01.2022 - 12.2023

Warehouse Picker/Courier Driver

FJ Packaging
01.2018 - 01.2021

Sales Assistant

YD
01.2016 - 03.2018

Building Labouer

AlucoPro
01.2014 - 01.2016

Training Manager/ Customer Service

Mcdonalds
01.2012 - 01.2014

Café Attendant/ Customer Service

Middle East Café Epping
01.2011 - 01.2013

Certificate III Retail - Retail

Alffie Online

Electrical Pre-apprenticeship - Electrician

Kangan Institute

Year 10 -

Gladstone Park Secondary College

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