Volunteer
06.2024 - Current
- Enhanced user experience by monitoring chat rooms and enforcing community guidelines.
- Promoted adherence to platform policies by educating users on appropriate behaviour and etiquette.
- Identified potential areas for improvement within the platform''s chat features, leading to enhanced functionality for users.
- Increased user satisfaction with timely and professional responses to inquiries and concerns.
- Volunteered to help with special projects of varying degrees of complexity.