Zakariyah Taleb
Glenroy
Summary
Driven professional with a robust background in lawn care management and mechanical expertise. Excelled in customer relations and operational efficiency, enhancing client satisfaction and business profitability. Demonstrated exceptional problem solving abilities and team leadership, ensuring quality control and timely project completion.
Overview
12
12
years of professional experience
Work History
Lawn Care Business Owner
Sole Trader
02.2024 - Current
- Provided customers with friendly and professional service while discussing lawn care needs.
- Managed daily lawn maintenance tasks, including mowing, trimming, and edging.
- Developed strong relationships with clients through reliable service and communication.
- Created and implemented seasonal lawn care plans tailored to customer preferences.
- Managed financial aspects of the business, including invoicing, budgeting, and expense tracking to ensure profitability.
- Performed equipment maintenance and repairs to keep tools functional for projects.
Small Engine Mechanic
Partnership Employment
03.2017 - 01.2024
- Reduced equipment downtime by performing routine maintenance on lawn mowers, pumps, blowers, and other small petrol machinery.
- Contributed to a positive work environment by demonstrating a strong work ethic and dedication to customer satisfaction.
- Provided excellent customer service, addressing concerns and answering technical questions regarding equipment maintenance and operation.
- Applied strong problem solving skills when faced with unusual problems or challenges during repairs, ensuring optimal solutions were put into action.
- Boosted overall shop reputation by consistently delivering exceptional results within deadline constraints.
- Maintained up to date knowledge on various engine models, staying ahead of industry trends in order to provide accurate diagnoses quickly.
- Expanded client base through word-of-mouth recommendations due to exceptional service quality.
- Optimized inventory control by maintaining accurate records of parts usage and restocking as needed.
- Delivered high quality repair service, ensuring customer loyalty and repeat business.
- Improved workshop efficiency with proper organization and inventory management of tools and parts.
- Enhanced customer satisfaction by diagnosing and repairing small engines for various types of equipment.
- Listed work performed on each unit in order to properly invoice customers.
- Upheld company values while interacting with customers, creating positive relationships built on trust and reliability.
- Achieved top notch workmanship by adhering to safety standards and best practices during all repair tasks.
- Developed personalized maintenance plans for clients to prolong the life of their equipment.
- Dismantled engines using hand tools and examined parts for defects.
- Removed, disassembled, inspected and completely renewed engines to perform complete equipment overhauls.
- Organized and maintained hand tools and equipment used daily to maximize work performance.
- Identified root causes of engine problems to pinpoint trouble and determine optimal repair strategies.
Butcher
Fletcher International Abbatoir
01.2013 - 02.2017
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and slaughtered lamb to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the factory.
- Adhere to safety and cleanliness standards and maintained equipment.
- Operated commercial grade butchery equipment
- Trimmed fat and removed bones for high quality, well presented cuts of meat.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Ensured quality control measures were consistently met throughout the butchering process.
Education
High School Diploma -
Dubbo College Senior Campus
Dubbo, NSW12-2012
Skills
- Team leadership qualities
- Scheduling and planning
- Quality control measures
- Basic accounting
- Budgeting and finance
- Decision making capacity
- Lawn maintenance expertise
- Customer service
- Attention to detail
- Driven and determined
- Verbal and written communication
- Team collaboration and leadership
- Customer relations
- Work Planning and Prioritization
- Strategic Decision making
- Operations management
- Teamwork
- Problem solving
- Time management
Timeline
Lawn Care Business Owner
Sole Trader
02.2024 - Current
Small Engine Mechanic
Partnership Employment
03.2017 - 01.2024
Butcher
Fletcher International Abbatoir
01.2013 - 02.2017
High School Diploma -
Dubbo College Senior Campus
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