Summary
Overview
Work History
Education
Skills
Timeline
Generic

ZAKIA HABEEB

Modbury,SA

Summary

I am a highly experienced Childcare Assistant Centre Director with over 14 years of dedicated service in the childcare industry. My extensive background has equipped me with exceptional management, operational, and problem-solving skills, underpinned by a proactive and adaptable attitude.

Throughout my career, I have demonstrated a strong capacity for overseeing the day-to-day operations of childcare centres, ensuring the delivery of high-quality care and educational programs. My role involves strategic planning, staff management, and program development, all of which I handle with a focus on achieving organisational goals and enhancing the overall experience for both children and their families.

Key Skills and Expertise:

  • Management Excellence: Proven track record in leading and managing diverse teams, fostering a collaborative work environment, and driving staff performance through effective leadership and professional development. Skilled in supervising daily operations, ensuring adherence to regulatory standards, and optimizing workflow efficiency.
  • Operational Efficiency: Expertise in streamlining operations and implementing innovative solutions to improve program management. Adept at utilizing technology and digital tools to enhance communication, track children’s development, and manage administrative tasks. Capable of managing budgets, resources, and facility needs to support smooth and efficient centre operations.
  • Strategic Planning: Strong ability to assist in strategic planning and the implementation of a wide range of programs and services. Experienced in evaluating program effectiveness and making data-driven decisions to align initiatives with the centre's goals and objectives.
  • Problem-Solving: Excellent problem-solving skills with a proven ability to address and resolve issues effectively. Skilled in mitigating challenges involving families, staff, and children, ensuring a harmonious and productive environment. Demonstrates a proactive approach to identifying and addressing potential problems before they escalate.
  • Continuous Learning and Improvement: Committed to personal and professional growth, with a continuous learning attitude. Regularly engages in professional development opportunities and stays updated on industry best practices to enhance operational and educational outcomes.
  • Family and Community Engagement: Strong interpersonal skills with a focus on building positive relationships with families, educators, and community stakeholders. Experienced in conducting centre tours, addressing inquiries, and providing comprehensive information to prospective families.
  • Regulatory Compliance: Proficient in managing documentation and record-keeping required for regulatory compliance. Ensures that all staff certifications, including first-aid training and background checks, are current and meet industry standards.

My go-getter attitude, combined with a commitment to continuous learning, has allowed me to excel in various facets of centre management and contribute significantly to the success of the childcare environments I have been a part of. I am dedicated to fostering a nurturing and supportive atmosphere where both staff and children can thrive.

I look forward to leveraging my extensive experience and skills to continue making a positive impact in the childcare industry.

Overview

15
15
years of professional experience

Work History

Acting Centre Director

Eden Academy Newton
04.2024 - Current

Rostering:

  • Create and manage staff schedules to ensure adequate coverage and compliance with child-staff ratios.
  • Adjust rosters to accommodate staff absences, leave, and other contingencies.

Payroll Management:

  • Oversee accurate and timely processing of payroll.
  • Could you ensure compliance with relevant wage laws and regulations?
  • Manage employee benefits and entitlements.

Managing Emails:

  • Please respond to questions from parents, staff, and external parties as soon as possible.
  • Could you communicate important information, updates, and policies to staff and parents?

Medical Management:

  • Maintain up-to-date records of children's medical needs, including allergies, medications, and emergency contacts.
  • Ensure that staff are trained in first aid and aware of each child’s medical requirements.
  • Could you coordinate with healthcare professionals as necessary?

Conducting Tours:

  • Guide prospective parents through the facility, highlighting key features and benefits.
  • Answer questions and provide detailed information about the centre’s programs and policies.

Enrollment:

  • Manage the enrollment process, including applications, interviews, and orientation sessions.
  • I'd like you to maintain accurate records of enrolled children and their attendance.

Managing Staff:

  • Recruit, hire, and train new staff members.
  • Conduct performance evaluations and provide professional development opportunities.
  • Address and resolve staff issues and conflicts.

Addressing Parents' Concerns:

  • Act as the primary point of contact for parents' questions, concerns, and feedback.
  • Resolve disputes and issues in a professional and timely manner.
  • Foster positive relationships with families to enhance their experience and satisfaction.

Resource Management: Ordering resources while adhering to budget limits.

Debt Management: Handling outstanding balances and payments.

Event Coordination: Organizing centre events and celebrations, including Mother's Day, the centre's birthday, and mid-year graduation.

Kindy Funding and Placement Students: Handling funding applications and managing student placements.

Day-to-Day Operations: Managing daily centre operations, including hiring and onboarding.

Assistant Director

Eden Academy Newton
05.2023 - Current

Engagement with Prospective Families:I actively engage with prospective families by addressing their inquiries and providing detailed information about our centre's programs and values. This includes conducting centre tours, delivering information packs, and ensuring that families have a clear understanding of the benefits and opportunities our centre offers.

Operational Support:In my role, I support the Director in strategic planning, implementation, and evaluation of a variety of programs and services. My efforts ensure that these initiatives are aligned with the organization’s goals. This involves overseeing the management and operation of the centre, contributing to the strategic development, and evaluating the effectiveness of our services.

Staff Management:I manage a diverse staff team, offering leadership and guidance to ensure high performance and professional development. This includes organizing training opportunities and supporting staff in their roles. I also handle staff timesheets through Human Force (Payroll), ensuring accuracy and timely submission.

Technology and Digital Tools:Utilizing technology and digital tools, I streamline program management, track children’s development, and enhance communication processes. This approach ensures efficiency and improves overall program delivery.

Policy and Procedure Improvement:I am responsible for reviewing and identifying opportunities for continuous improvement in our policies and procedures. This ongoing process helps us maintain high standards and adapt to new challenges effectively.

Daily Engagement:My daily responsibilities include interacting with families, educators, and children to address any issues and ensure smooth operations. This engagement is critical for maintaining a positive environment and addressing concerns promptly.

Staff Training and Compliance:I ensure that all staff members maintain up-to-date first-aid training, DCSI screening, and relevant certifications. This is crucial for compliance and the safety of everyone in the centre.

Issue Mitigation:I work to resolve daily issues that may arise with families, children, the Director, and the Operations Manager. My focus is on ensuring the smooth running of the centre and providing effective solutions to any problems that occur.

Documentation and Compliance:Assisting in managing paperwork, documentation, and record-keeping, I ensure that we meet all regulatory compliance requirements. This involves meticulous record management and adherence to relevant guidelines.

Staff Contracts and Information:I handle staff contract requests and manage staff information, ensuring that all documentation is accurate and up-to-date.

Assistant Director

GREENLEAVES ELC NEWTON
02.2021 - 04.2023

Engagement with Prospective Families:I actively engage with prospective families by addressing their inquiries and providing detailed information about our centre's programs and values. This includes conducting centre tours, delivering information packs, and ensuring that families have a clear understanding of the benefits and opportunities our centre offers.

Operational Support:In my role, I support the Director in strategic planning, implementation, and evaluation of a variety of programs and services. My efforts ensure that these initiatives are aligned with the organization’s goals. This involves overseeing the management and operation of the centre, contributing to the strategic development, and evaluating the effectiveness of our services.

Staff Management:I manage a diverse staff team, offering leadership and guidance to ensure high performance and professional development. This includes organizing training opportunities and supporting staff in their roles. I also handle staff timesheets through Human Force (Payroll), ensuring accuracy and timely submission.

Technology and Digital Tools:Utilizing technology and digital tools, I streamline program management, track children’s development, and enhance communication processes. This approach ensures efficiency and improves overall program delivery.

Policy and Procedure Improvement:I am responsible for reviewing and identifying opportunities for continuous improvement in our policies and procedures. This ongoing process helps us maintain high standards and adapt to new challenges effectively.

Daily Engagement:My daily responsibilities include interacting with families, educators, and children to address any issues and ensure smooth operations. This engagement is critical for maintaining a positive environment and addressing concerns promptly.

Staff Training and Compliance:I ensure that all staff members maintain up-to-date first-aid training, DCSI screening, and relevant certifications. This is crucial for compliance and the safety of everyone in the centre.

Issue Mitigation:I work to resolve daily issues that may arise with families, children, the Director, and the Operations Manager. My focus is on ensuring the smooth running of the centre and providing effective solutions to any problems that occur.

Documentation and Compliance:Assisting in managing paperwork, documentation, and record-keeping, I ensure that we meet all regulatory compliance requirements. This involves meticulous record management and adherence to relevant guidelines.

Staff Contracts and Information:I handle staff contract requests and manage staff information, ensuring that all documentation is accurate and up-to-date.

Educational Leader

GREENLEAVES ELC
02.2020 - 12.2021

Support Early Childhood Educators:

  • Assist educators in delivering the educational program effectively.
  • Provide guidance and resources to enhance educational practices.
  • Offer feedback and strategies for improving teaching methods.

Maintain Compliance and NQF Requirements:

  • Ensure that all educational practices comply with the National Quality Framework (NQF).
  • Keep up-to-date with changes in regulations and standards.
  • Implement necessary changes to maintain compliance.

Team Leadership and Support:

  • Support educators in their leadership roles as directed.
  • Act as a positive role model and mentor for educators and trainees.
  • Uphold the centre’s mission, values, and team charter in all interactions.

Collaborate on Program Design and Implementation:

  • Work with staff to design and implement a comprehensive learning program.
  • Ensure that the program meets the developmental needs of all children.
  • Incorporate feedback from educators, parents, and children into the program design.

Maintain Children’s Educational Records:

  • Ensure that all educational records are accurately maintained and updated.
  • Track children’s progress and document their developmental milestones.
  • Use records to inform and adjust educational strategies.

Individual Attention and Support for Children:

  • Ensure that each child’s individual needs are met.
  • Provide personalized attention and support to foster each child’s development.
  • Adapt educational activities to suit the diverse needs and abilities of children.

LEAD EDUCATOR

HAPPY HIPPO KINDERGARTEN & CHILDCARE
05.2019 - 01.2020

EDUCATOR

COBURG & PASCOE VALE SOUTH CHILDCARE CENTER
  • Experienced all the settings of the child care: Babies, Toddlers, Pre-Kinder, Kindergarten

EDUCATOR

BIG CHILD CARE
  • Before and After care, Vocational care

TEACHER AID

HUME ANGLICAN GRAMMAR SCHOOL
02.2021 - Current

EDUCATOR

IQRA FAMILY DAYCARE SCHEME
02.2015 - 10.2015
  • Providing before and after School Care, Providing Support, Training and Educating Pre- Schoolers

EDUCATOR

PELICAN CHILD CARE FAIRWAYS, CRAIGIEBURN
01.2011 - 03.2011
  • Worked as an Educator in Babies' Room, Toddler, Junior and Kinder Room

EDUCATOR

KIDS COMMUNITY FAMILY DAYCARE SERVICES
10.2011 - 08.2014
  • Received the 'BEST EDUCATOR' Award out of over 200 educators in the Scheme, Received lot of Appreciation and Recognition from the Scheme and the Parents of the Children in Care for developing their Skills, Providing before and after School Care, Providing Support, Training and Educating Pre Schoolers, Providing Support and Advice to the Parents on the ways of Developing Skills in their Children so they are ready for School, Teaching Show and Tell, Writing their Names, Reading the Clock, Rhymes, Coloring, Painting and Developing their Skills and Organization

MANAGEMENT

THE MUGHAL INDIAN RESTAURANT
02.2010 - 09.2011
  • Daily Book Keeping and Cash Management, Organizing and Catering for Parties, Marriages and Work Functions Hiring Staff and Handling Payroll, Hiring Staff and Handling Payroll

Education

Certificate IV in Education Support -

AGB
Melbourne, Victoria
12.2017

Diploma of Children's Services (Early Childhood Education and Care) CHC50908 -

ITHEA
Melbourne, Victoria
12.2013

Certificate IV in Training and Assessment -

ADVANCE
Melbourne, Victoria
11.2012

Certificate III in Children's Services (Centre Based) CHC30708 -

TMG
Melbourne, Victoria
04.2012

Certificate III in ESL (Employment) 21935VIC -

TMG
Melbourne, Victoria
03.2012

Bachelors of Commerce (Computer Science) -

St. Georges Grammar College
Hyderabad, Telangana
03.2009

Skills

  • Emergency First Aid Response (HLTAI004)
  • Cardiopulmonary Resuscitation (HLTAID001)
  • Organising and Hosting Events: Expert
  • Knowledge of Word, Excel, Spreadsheets: Expert
  • Extensive Skills and experience in all aspects of operations of an Early Learning Centre
  • Experience in providing exceptional face-to-face and phone-based customer service
  • Experience in managing staff and prioritising their responsibilities daily
  • Skilled in implementing programs/ team charts to ensure staff are providing high-quality care
  • Highly adaptable, enjoys challenges and finding solutions to problems
  • Excellent time management and task organisation/ prioritisation
  • Problem-solving and conflict resolution with tact and diplomacy
  • Precision work under pressure and ability to work well in busy environments
  • Excellent public relations and stakeholder management skills
  • Skilled in implementing and maintaining strict WHS management systems

Timeline

Acting Centre Director

Eden Academy Newton
04.2024 - Current

Assistant Director

Eden Academy Newton
05.2023 - Current

Assistant Director

GREENLEAVES ELC NEWTON
02.2021 - 04.2023

TEACHER AID

HUME ANGLICAN GRAMMAR SCHOOL
02.2021 - Current

Educational Leader

GREENLEAVES ELC
02.2020 - 12.2021

LEAD EDUCATOR

HAPPY HIPPO KINDERGARTEN & CHILDCARE
05.2019 - 01.2020

EDUCATOR

IQRA FAMILY DAYCARE SCHEME
02.2015 - 10.2015

EDUCATOR

KIDS COMMUNITY FAMILY DAYCARE SERVICES
10.2011 - 08.2014

EDUCATOR

PELICAN CHILD CARE FAIRWAYS, CRAIGIEBURN
01.2011 - 03.2011

MANAGEMENT

THE MUGHAL INDIAN RESTAURANT
02.2010 - 09.2011

EDUCATOR

COBURG & PASCOE VALE SOUTH CHILDCARE CENTER

EDUCATOR

BIG CHILD CARE

Certificate IV in Education Support -

AGB

Diploma of Children's Services (Early Childhood Education and Care) CHC50908 -

ITHEA

Certificate IV in Training and Assessment -

ADVANCE

Certificate III in Children's Services (Centre Based) CHC30708 -

TMG

Certificate III in ESL (Employment) 21935VIC -

TMG

Bachelors of Commerce (Computer Science) -

St. Georges Grammar College
ZAKIA HABEEB