Zaklina Janicijevic
Burwood,NSW
Summary
Professional with deep expertise in maintaining cleanliness and order in hospitality environments. Ensures high standards in all tasks, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.
Overview
3
3
years of professional experience
Work History
Housekeeping Room Attendant
Crowne Plaza
09.2022 - 07.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
Housekeeping Room Attendant
Challenger Hospitality Group
11.2021 - 08.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
Education
High School Diploma -
Ugostiteljska Skola
Belgrade SerbiaSkills
- Cleaning bathrooms
- Vacuuming and sweeping
- Dusting furniture
- Mopping floors
- Waste disposal
- Chemical Handling
- Maintenance Coordination
- Cleaning techniques
- Bathroom maintenance
- Vacuuming carpets
- Window Cleaning
- Carpet cleaning
- Upholstery Cleaning
- Linen replacement
- Mini-bar replenishment
- Cart management
Timeline
Housekeeping Room Attendant
Crowne Plaza
09.2022 - 07.2024
Housekeeping Room Attendant
Challenger Hospitality Group
11.2021 - 08.2022
High School Diploma -
Ugostiteljska Skola
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