Zaldy Ecat
Darlinghurst,NSW
Summary
With over a decade of experience in managing administrative functions, logistics, and staff supervision, highly skilled Team Leader/Admin Supervisor. Excels in overseeing daily operations, scheduling, and enhancing workflow processes for optimal efficiency. Committed to maintaining high standards of organization, accuracy, and efficiency, valuable asset in administrative and logistical support roles.
Overview
15
15
years of professional experience
Work History
Team Member
Wollworths
10.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Pick and Packer
Dateline Imports Ltd.
02.2024 - Current
- Led a team of 10, improving service efficiency and customer satisfaction through effective training
- Implemented new processes, reducing order errors and increasing overall team productivity
- Resolved customer complaints swiftly, enhancing client retention and positive feedback
- Coordinated staff schedules, ensuring optimal coverage and reducing overtime costs
- Pick and pack orders with precision, reducing errors by 15% - Detail-oriented and efficient
- Collaborate with team to enhance packing processes, improving workflow - Team player
- Maintain inventory and report discrepancies, boosting stock accuracy - Analytical skills
- Operate packing machinery safely, increasing output - Safety-focused approach
- Train new staff on packing protocols, fostering a collaborative environment - Supportive mentor
ADMIN SUPERVISOR
DEAL A FAMILY AND MATERNITY CLINIC
01.2023 - 09.2023
- Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed
- Give guidance to employees in handling errors, problems, complaints and/or disputes
- Performance analyses of employees
- Coordinate work schedules and duty assignments
- Employee recruitment, including interviews and hiring
- Perform orientations and/or schedule training as needed for employees
- Interpret and explain work procedures and policies to staff
- Perform employee evaluations and make recommendations on personnel actions, such as promotions or firing
- Prepare and manage reports, manuals, correspondence and other documents using a database or word processing
- Review records and reports relevant to payroll, production and other workplace activities for monitoring employee activities and evaluating performance
- Work with other supervisors to coordinate workplace activities with other departments, units or teams
- Implement company or departmental policies, procedures and quality/service standards
LOGISTICS SUPERVISOR
GOLD ROSE MILLING CORPORATION
06.2020 - 12.2022
- Understanding planning, shipping, warehouse management and inventory systems
- Managing daily routes/ schedules of shipments and deliveries
- Tracking the progress of shipments
- Knowing all aspects of warehouse operations
- Reviewing inventory needs and keeping adequate stock
ADMINISTRATIVE ASSISTANT
MUNICIPALITY OF MEXICO
07.2012 - 06.2020
- Answer and direct phone calls
- Organize and schedule appointments
- Plan meetings and take detailed minutes
- Write and distribute email, correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Order office supplies and research new deals and suppliers
- Maintain contact lists
- Book travel arrangements
- Submit and reconcile expense reports
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
Team Leader Staff
Tokyo Tokyo Japaneese Restaurant
01.2010 - 01.2012
Education
Certificate III - In Indivual Support
- Soft skills: Empathy, patience, compassion, problem-solving, and interpersonal skills
- Hard skills: Ability to use medical equipment, such as oxygen tanks, wheelchairs, and other assistive devices
- Communication: Strong communication skills with diverse individuals
- Daily living tasks: Ability to assist with daily living tasks, such as meal preparation, medication administration, and personal hygiene
- Care plans: Ability to develop care plans and assess and evaluate care needs
- Documentation: Ability to document and report on client progress and behavior
- Teamwork: Ability to work effectively as part of a team and independently
- Health and safety: Knowledge of health and safety protocols and procedures
Bachelors of Science - Midwifery
06.2020
Undergradute due to financial support. But if i have chance to contiue my course i will do. By looking for ajob is a big help for me to save saving to pursue my college degree course.
Skills
- Supervision
- Experienced
- Administration
- Logistics Planning
- Scheduling
- Inventory
- Customer Service
- Communication
- Problem-solving
- Leadership
- Teamwork
- Time Management
- Attention to Detail
- Analytical Thinking
Personal Information
- Age: 35
- Nationality: Filipino
Timeline
Team Member - Wollworths
10.2024 - Current
Pick and Packer - Dateline Imports Ltd.
02.2024 - Current
ADMIN SUPERVISOR - DEAL A FAMILY AND MATERNITY CLINIC
01.2023 - 09.2023
LOGISTICS SUPERVISOR - GOLD ROSE MILLING CORPORATION
06.2020 - 12.2022
ADMINISTRATIVE ASSISTANT - MUNICIPALITY OF MEXICO
07.2012 - 06.2020
Team Leader Staff - Tokyo Tokyo Japaneese Restaurant
01.2010 - 01.2012
Dr. Yanga College Inc - Bachelors of Science, Midwifery
TAFE NSW - Certificate III, In Indivual Support
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