Zali Davis

Sydney,NSW

Summary

Very outgoing individual who loves to connect with people and is motivated to provide customers with the best service possible. Attending a selective secondary school provided the intellectual skills needed for excellent communication and collaboration with others. Able to maintain a flexible approach in the work environment and have experience in anticipating customers needs to facilitate friendly and enjoyable experiences. I also have experience in dealing with conflict resolution in the work environment due to my time spent as a wait staff member which will assist in applying these skills to a retail environment.

Overview

years of professional experience

Work History

Waitress

Made In DY

Sydney, NSW

10.2021 - Current

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Bussed and reset tables to help customer turnover.

Volunteer

Fisher Road Special School

Sydney, NSW

02.2019 - Current

Assisted with special events and programs.
Used strong interpersonal communication skills to convey information to parents and establish relationships with kids.
Supported staff with clerical work and other office tasks.
Supported engaging, fun and smooth-running events by helping with organization and planning.

Education

High School Diploma -

NBSC Manly Selective Campus

North Curl Curl, NSW

09.2022

Bachelor of Social Sciences -

Attending Australian National University in 2023

Canberra, ACT

2027

Skills

First-rate communication and planning abilities with resilient and hardworking nature
Extensive organisational skills
Outgoing with extensive experience in communication through serving customers and building relationships with people of all ages

Conflict and Complaint Resolution abilities
Experience in Customer Service and Rapport
Caring special needs volunteer with experience helping students develop at individual pace through personalised support in educational, social and behavioural areas

Timeline