Zali King
Duns Creek
Summary
I am a kind, considerate and honest person looking to improve daily. Known for maintaining high standards and achieving results through effective communication and teamwork. I am adaptable to changing needs consistently and am dependable in any collaborative setting, I have proven experience in working both unsupervised and as apart of a team. I welcome the opportunity to discuss any possible employment with you further.
Overview
2026
2026
years of professional experience
Work History
Sales Assistant
BUCKIN' BOOTS
06.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Trustfully able to make transactions with both EFTPOS machines (including square) and cash.
- Helped customers locate and navigate in-store and online products.
- Wrapping online orders to be prepared for postage.
- Assisted customers with prompt and polite support in person and over the phone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with the marketing team to create engaging social media content, driving online engagement.
- Remained calm in high-stress environments to achieve high levels of service to both customers and staff.
- Conducted weekly inventory counts to ensure all stock is on the floor and available for customers to access.
- Implemented customer feedback to identify and address areas for improvement.
Food and Beverage Attendant
Paterson Country Cafe
06.2022 - Current
- Maintained a clean and organised environment to comply with hygiene and health regulations.
- Maintained clean and organised dining areas for guests
- Adhered to food safety guidelines consistently.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional customer service even under high-pressure situations.
- Contributed to team success by training in multiple different roles, creating a collaborative environment.
- Communicated frequently with other coworkers to provide accurate information regarding orders to minimise delays.
- Assisted in training new staff members, sharing knowledge and best practices to maintain high standards of service across the workplace.
Delivery Associate
KTRAC Transport
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Collaborated with team members to meet tight deadlines.
- Reduced errors by double checking orders and verifying addresses prior to leaving
- Loaded and unloaded trucks, properly securing items to prevent damage during deliveries.
- Adapted quickly to changing conditions including, unexpected weather changes or road closures.
- Created efficient package handling systems by organising parcels for efficient loading and unloading.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Excellent customer communication regarding delays or issues with their deliveries, offering solutions whenever possible.
- Maintained accurate reports of all completed deliveries, working with paperwork and filing systems.
- Safe and efficient operation of company vehicles
Babysitter
Friends & Family
- Maintained a clean and organised environment to ensure the well-being of the children under my care.
- Reassured children when upset providing support and stability.
- Handled conflict effectively.
- Created a fun and educational atmosphere by creating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong, long-lasting relationships with families through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Developed adaptable abilities which allow me to problem solve and act depending on whats best suited to my environment.
Education
Senior Studies
Dungog High School
Dungog, NSW01-2025
Skills
- Efficient time management
- Careful and considerate handling of packages
- Good communication
- Safe and efficient operation of vehicles
- Cleanliness of workspace
Timeline
Sales Assistant
BUCKIN' BOOTS
06.2024 - Current
Food and Beverage Attendant
Paterson Country Cafe
06.2022 - Current
Delivery Associate
KTRAC Transport
Babysitter
Friends & Family
Senior Studies
Dungog High School
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