ZANDILE MAFU
Mandurah
Summary
Dedicated and compassionate Community Services professional with a Certificate III and IV in Community Services. Completed 120 hours of practical placement in an aged care setting, gaining hands-on experience supporting elderly clients with their daily needs, promoting wellbeing, and fostering a respectful, person-centered approach to care. Equipped with strong communication skills, a solid understanding of client rights and ethical practices, and a commitment to empowering individuals from diverse backgrounds. Ready to contribute to a supportive team environment and make a meaningful difference in the lives of others.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food and Dining Care Worker
Bethanie Waters Aged Care
Port Kennedy , western australia
11.2024 - Current
- Meal Preparation and Service: Prepared, plated, and served meals according to dietary requirements and individual preferences of residents (including diabetic, low-sodium, and soft food diets).
- Resident Support: Assisted aged care residents with eating when needed, ensuring dignity and comfort, especially those with mobility or swallowing difficulties.
- Hygiene and Safety: Maintained a clean, safe kitchen and dining environment by following strict food safety and infection control standards (e.g., hand hygiene, sanitizing surfaces, and correct food storage).
- Communication and Teamwork: Collaborated with chefs, nurses, and care workers to ensure residents received appropriate meals and support and reported changes in residents’ eating habits or health concerns.
- Stock Management: Helped monitor stock levels, received deliveries, and ensured proper rotation and labeling of food items to minimize waste.
- Emotional Engagement: Built positive relationships with residents by providing friendly service, encouraging social interaction during meal times, and responding to individual needs with compassion.
Team Member
Hungry Jack's
Mandurah, Western Australia
10.2024 - Current
- Assisted team in daily operations to ensure smooth workflow and service efficiency.
- Engaged with customers to provide exceptional service and address inquiries promptly.
- Maintained cleanliness and organization of workspaces to meet safety standards.
- Collaborated with colleagues on product displays to enhance customer experience.
- Adapted quickly to new tasks, demonstrating flexibility in a fast-paced environment.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Education
Certificate IV - COMMUNITY SERVICES
South Metropolitan TAFE
Perth, WA06-2025
Skills
- Meal preparation
- Behavioral support
- Housekeeping tasks
- Elderly care
- Personal hygiene assistance
- Relationship building
- Documentation
- ADL assistance
Certification
certificate IV in community services
NDIS MODULES
Languages
English
Timeline
Food and Dining Care Worker
Bethanie Waters Aged Care
11.2024 - Current
Team Member
Hungry Jack's
10.2024 - Current
Certificate IV - COMMUNITY SERVICES
South Metropolitan TAFE
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