Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ZANDILE MAFU

Mandurah

Summary

Dedicated and compassionate Community Services professional with a Certificate III and IV in Community Services. Completed 120 hours of practical placement in an aged care setting, gaining hands-on experience supporting elderly clients with their daily needs, promoting wellbeing, and fostering a respectful, person-centered approach to care. Equipped with strong communication skills, a solid understanding of client rights and ethical practices, and a commitment to empowering individuals from diverse backgrounds. Ready to contribute to a supportive team environment and make a meaningful difference in the lives of others.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Food and Dining Care Worker

Bethanie Waters Aged Care
Port Kennedy , western australia
11.2024 - Current
  • Meal Preparation and Service: Prepared, plated, and served meals according to dietary requirements and individual preferences of residents (including diabetic, low-sodium, and soft food diets).
  • Resident Support: Assisted aged care residents with eating when needed, ensuring dignity and comfort, especially those with mobility or swallowing difficulties.
  • Hygiene and Safety: Maintained a clean, safe kitchen and dining environment by following strict food safety and infection control standards (e.g., hand hygiene, sanitizing surfaces, and correct food storage).
  • Communication and Teamwork: Collaborated with chefs, nurses, and care workers to ensure residents received appropriate meals and support and reported changes in residents’ eating habits or health concerns.
  • Stock Management: Helped monitor stock levels, received deliveries, and ensured proper rotation and labeling of food items to minimize waste.
  • Emotional Engagement: Built positive relationships with residents by providing friendly service, encouraging social interaction during meal times, and responding to individual needs with compassion.

Team Member

Hungry Jack's
Mandurah, Western Australia
10.2024 - Current
  • Assisted team in daily operations to ensure smooth workflow and service efficiency.
  • Engaged with customers to provide exceptional service and address inquiries promptly.
  • Maintained cleanliness and organization of workspaces to meet safety standards.
  • Collaborated with colleagues on product displays to enhance customer experience.
  • Adapted quickly to new tasks, demonstrating flexibility in a fast-paced environment.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.

Education

Certificate IV - COMMUNITY SERVICES

South Metropolitan TAFE
Perth, WA
06-2025

Skills

  • Meal preparation
  • Behavioral support
  • Housekeeping tasks
  • Elderly care
  • Personal hygiene assistance
  • Relationship building
  • Documentation
  • ADL assistance

Certification

certificate IV in community services

NDIS MODULES

Languages

English

Timeline

Food and Dining Care Worker

Bethanie Waters Aged Care
11.2024 - Current

Team Member

Hungry Jack's
10.2024 - Current

Certificate IV - COMMUNITY SERVICES

South Metropolitan TAFE

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ZANDILE MAFU