Zane Baker

On-Time Deliveries

Task: Deliver packages within specified timeframes.
Measurable Result: Achieved a high percentage of on-time deliveries, minimizing delays and meeting customer expectations.
Accuracy in Deliveries
Task: Ensure accurate delivery of the correct packages to the designated recipients.
Measurable Result: Maintained a low error rate in deliveries, measured by the number of incorrect or misplaced packages.
Communication Responsiveness
Task: Provide timely and accurate updates to dispatch and customers.
Measurable Result: Maintained a high level of communication responsiveness, with a low average response time to inquiries or issues.
Customer Satisfaction
Task: Interact professionally and courteously with customers during deliveries.
Measurable Result: Achieved positive customer feedback and high satisfaction scores through surveys or reviews.
Vehicle Maintenance
Task: Conduct routine checks and maintenance on the delivery vehicle.
Measurable Result: Minimised breakdowns and repairs, ensuring a high percentage of operational time.
Routing Efficiency
Task: Plan and follow optimized delivery routes to reduce travel time.
Measurable Result: Decreased overall delivery time and fuel costs, contributing to increased operational efficiency.
Documentation and Reporting
Task: Maintain accurate records of deliveries, including any issues or discrepancies.
Measurable Result: Submitted detailed and error-free reports, facilitating streamlined logistics and issue resolution.

Project Timelines
Task: Develop and adhere to project timelines for audio-visual installations.
Measurable Result: Achieved a high percentage of projects completed on or ahead of schedule, minimizing delays.
Installation Efficiency
Task: Oversee the installation team to ensure efficient and timely setup of audio-visual systems.
Measurable Result: Completed installations within the allocated time frame, optimizing labor resources.
Error Rates in Installations
Task: Conduct thorough quality control checks to identify and resolve installation errors.
Measurable Result: Maintained a low error rate in installations, minimizing the need for rework or corrections.
System Testing
Task: Implement comprehensive testing procedures for audio-visual systems.
Measurable Result: Achieved a high pass rate in system tests, ensuring optimal functionality and reliability.
Customer Satisfaction
Task: Communicate effectively with clients and address their needs and concerns.
Measurable Result: Attained high customer satisfaction scores through feedback surveys or reviews.
Maintenance Downtime
Task: Implement proactive maintenance schedules for audio-visual systems.
Measurable Result: Minimised downtime due to maintenance, ensuring consistent system performance.
Training Effectiveness
Task: Provide training to the team on new technologies and best practices.
Measurable Result: Evaluated the team's proficiency through skill assessments, with a focus on continuous improvement.
Budget Adherence
Task: Manage project budgets and expenses for audio-visual installations.
Measurable Result: Completed projects within or under budget, demonstrating effective financial management.
Documentation Accuracy
Task: Maintain accurate documentation of system configurations and project details.
Measurable Result: Ensured documentation accuracy, reducing the likelihood of errors in future maintenance or upgrades.
Safety Compliance
Task: Implement and enforce safety protocols during installations.
Measurable Result: Achieved a low incident rate and ensure full compliance with safety standards.
Technology Upgrades
Task: Stay informed about the latest audio-visual technologies and recommend upgrades.
Measurable Result: Implemented upgrades that enhance system performance and meet or exceed client expectations.

Equipment Setup and Maintenance
Task: Assist in setting up and maintaining drilling equipment.
Measurable Result: Minimised equipment downtime through efficient setup and routine maintenance, contributing to increased operational efficiency.
Material Handling
Task: Handle drilling tools, pipes, and other materials as needed during drilling operations.
Measurable Result: Achieved a high accuracy rate in material handling, reducing the risk of accidents and optimizing workflow.
Drilling Support
Task: Assist the driller in executing drilling plans and procedures.
Measurable Result: Ensured smooth drilling operations by minimizing delays and following established protocols.
Sample Collection
Task: Collect and label drilling samples for analysis.
Measurable Result: Maintained a high-quality sample collection, ensuring accurate data for geological assessments.
Safety Compliance
Task: Follow safety protocols and regulations during drilling activities.
Measurable Result: Achieved a low incident rate by adhering to safety guidelines and promoting a safe working environment.
Site Cleanup
Task: Clean and organize the drilling site after operations.
Measurable Result: Achieved efficient site cleanup, reducing the time required for demobilization.
Communication
Task: Communicate effectively with the drilling team and other personnel.
Measurable Result: Maintained clear communication to minimize errors, avoid accidents, and enhance overall team efficiency.
Tool Inspection
Task: Inspect drilling tools and equipment for defects or wear.
Measurable Result: Implemented a regular inspection routine, reducing the likelihood of equipment failures and ensuring tool reliability.
Productivity Metrics
Task: Contribute to the overall productivity of drilling operations.
Measurable Result: Achieved or exceed established drilling productivity metrics, such as meters drilled per day.
Training and Development
Task: Participate in training programs to enhance skills and knowledge.
Measurable Result: Demonstrated improved competency and efficiency in drilling operations over time.
Environmental Compliance
Task: Follow environmental guidelines to minimize the impact of drilling activities.
Measurable Result: Ensured compliance with environmental regulations, reducing the environmental footprint of drilling operations.
Emergency Response
Task: Be prepared for emergencies and follow established protocols.
Measurable Result: Successfully executed emergency response procedures, minimizing the impact of unexpected incidents.

Tyre Installation
Task: Mount and balance tires on various vehicles.
Measurable Result: Achieved a high accuracy rate in tire installation, minimizing the need for rework or adjustments.
Tyre Rotation and Alignment:
Task: Perform tire rotations and alignments to ensure even tire wear.
Measurable Result: Extended the lifespan of tires by achieving optimal tread wear patterns through regular rotations and alignments.
Flat Tyre Repairs
Task: Repair punctures and flats in tires.
Measurable Result: Achieved a high success rate in tire repairs, minimizing the number of tires replaced and reducing costs.
Wheel Balancing
Task: Balance wheels to prevent vibration and ensure a smooth ride.
Measurable Result: Attained precise wheel balancing to enhance vehicle performance and customer satisfaction.
Customer Service
Task: Interact with customers, providing information and recommendations on tire maintenance.
Measurable Result: Maintained high customer satisfaction scores based on feedback and reviews.
Inventory Management
Task: Monitor and manage tire inventory.
Measurable Result: Optimised inventory levels, minimizing stockouts and excess inventory, and ensuring cost-effective tire replacement.
Work Efficiency
Task: Complete tire fitting tasks within established timeframes.
Measurable Result: Achieved high work efficiency, contributing to overall shop productivity and minimizing customer wait times.
Safety Compliance
Task: Follow safety protocols during tire fitting operations.
Measurable Result: Achieved a low incident rate by adhering to safety guidelines, and promoting a safe working environment.
Tyre Inspections
Task: Conduct visual inspections and tread depth measurements on tires.
Measurable Result: Provided accurate assessments of tire conditions, helping customers make informed decisions on replacements or repairs.
Productivity Metrics
Task: Contribute to the overall productivity of the tire fitting service.
Measurable Result: Achieved or exceed established metrics, such as the number of tires fitted per day or service turnaround times.
Training and Certification
Task: Participate in training programs and obtain relevant certifications.
Measurable Result: Demonstrated increased proficiency and expertise over time, contributing to continuous improvement in service quality.
Environmental Compliance
Task: Properly dispose of old tires in accordance with environmental regulations.
Measurable Result: Ensured compliance with environmental guidelines, minimizing the environmental impact of tire disposal.

Inventory Accuracy
Task: Conduct regular cycle counts and reconcile discrepancies.
Measurable Result: Achieved a high level of inventory accuracy, measured by low variance percentages between physical and system counts.
Order Picking and Packing
Task: Pick and pack customer orders accurately and efficiently.
Measurable Result: Attained a high order fulfillment accuracy rate, reducing errors and ensuring timely shipments.
Receiving and Inspection
Task: Receive, inspect, and document incoming goods.
Measurable Result: Maintained a low error rate in receiving, ensuring that the received items match the purchase orders and quality standards.
Stock Rotation and Shelf Organization
Task: Rotate stock to prevent expiration or obsolescence and organize shelves for efficient storage.
Measurable Result: Minimised instances of expired or obsolete stock, improving overall warehouse efficiency.
Picking and Packing Efficiency
Task: Optimize pick paths and packing methods to improve overall efficiency.
Measurable Result: Achieved high picking and packing rates per hour, contributing to increased productivity.
Order Turnaround Time
Task: Minimize the time it takes to process and dispatch customer orders.
Measurable Result: Achieved short order turnaround times, meeting or exceeding customer expectations.
Documentation Accuracy
Task: Maintain accurate records of inventory movements, receipts, and shipments.
Measurable Result: Achieved a low error rate in documentation, ensuring transparency and facilitating effective audits.
Safety Compliance
Task: Adhere to safety protocols and guidelines within the warehouse.
Measurable Result: Achieved a low incident rate and maintain compliance with safety regulations.
Equipment Utilization
Task: Use warehouse equipment, such as forklifts, efficiently and safely.
Measurable Result: Maximised equipment utilization, contributing to a smooth workflow and minimizing downtime.
Training and Development:
Task: Participate in training programs to enhance skills and knowledge.
Measurable Result: Demonstrated increased proficiency over time, contributing to improved overall warehouse performance.
Backorder Reduction
Task: Implement strategies to reduce backorders and stockouts.
Measurable Result: Minimised the number of back ordered items, ensuring high product availability.
Environmental Compliance
Task: Properly dispose of packaging materials and adhere to environmental guidelines.
Measurable Result: Ensured compliance with environmental regulations, contributing to sustainable warehouse practices.