Zane Edwards
Werrington,New South Wales
Summary
Hard-working and self-driven problem solver with 5+years experience in leadership roles. A good communicator capable of adapting to situations and thinking 'on-the-spot'. Always looking for ways to improve, so to maximise efficiency and work performance. Constantly striving to uplift and encourage others to succeed.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Grill'd
Penrith, NSW
03.2024 - Current
- Contribute to shift planning and set clear expectations on each Team Member
- Effectively on board and induct Team Members and Team Leaders
- Support team development through workshops and online training
- Conduct 1:1's and meetings with Team Members and Team Leaders
- Ensure compliance to food safety requirements
- Liaise with Support Office to Identify and action any repair and maintenance requirements
- Effective stock management to manage waste, yield, stock take, receiving and ordering
Team LEADER
Grill’d Penrith
11.2020 - 03.2024
- Opening’ of the restaurant prior to service.
- Closing’ of the restaurant after service.
- Acting as the manager on shift – overseeing all staff operations and ensuring customers receive the best experience possible.
- Delegating tasks.
- Handling customer complaints/queries.
- Stocktaking, Receiving and Ordering daily deliveries.
- Mentoring new employees on station training and highlighting safety procedures to prevent injuries.
Team MEMBER
Grill’d Penrith
PENRITH, New South Wales
01.2018 - 11.2020
- Communicating with customers to ensure needs are met.
- Working in a team in a fast-paced environment.
- Worked hard to learn all stations and tasks to enhance performance.
- Offered to pick up/cover shifts if needed.
- Dealt with customer complaints/enquiries effectively.
- Remained up-to-date with workplace training procedures
- Promoted to Team LEADER in November 2020.
Team Leader
Dino's Mobile Pizza Catering
Glenmore Park, NSW
12.2014 - 06.2020
- Coordinate memorable experiences.
- Ensuring effective and successful communicating between the team and the customer.
- Overseeing bank transactions.
- Producing successful/stress-free functions for the guests, thus receiving positive customer reviews on Facebook.
- Achieving promotion to Team LEADER in April 2017.
- Coordinating teams when the owner was not available.
INTERN
NRL Officiating Department
Sydney, NSW
06.2018 - 10.2018
- Producing social media content promoting referees.
- Assisted the staff by responding to emails.
- Work in collaboration with others to ensure referees are made more “human”.
- Created programs encouraging individuals to become referees.
- Data collection of matchday activations.
- Networked and worked with some of the game’s finest referees (Tony Archer, Shayne Hayne)
- Liaised with management and welcomed constructive criticism for ways to improve.
Education
Certificate IV - Leadership And Management
Institute of Training And Further Education
12-2020
Bachelor of Business - Sports Management
Western Sydney University
01.2019
Higher School Certificate (HSC) -
Penrith Christian School
10.2016
Skills
- Leadership
- Decision-Making
- Problem-Solving
- Self-Driven
- Adaptability
- Teamwork
- Stocktaking
- Inventory Management
- Recruiting and interviewing
- Orientating and training
- Staff Supervision
- Money Handling
- Actioning Repair and Maintenance
Accomplishments
- Completed 15km Tough Mudder (2024)
- #1 End of Month Yield result in NSW Restaurant patch (June, July 2024)
- Shoutout in Ops meeting - "Having great ownership, communicating really well and elevating leadership level in Assistant Restaurant Manager cohort" (2024)
- Bought a brand new car (2024)
- Captain of Waratah League Competition winners - Glenmore Park (2024)
- Captain of Glenmore Park Football Club Waratah League team (2024)
- Glenmore Park Football Club - Waratah League 'Most Consistent' Player (2023)
- Waratah League Grand Final Winner (2023)
- Completed 5km Foam Fest (2023)
- Completed 15km Tough Mudder (2023)
- Obtained University degree certificate (2021)
- Obtained Certificate IV in Leadership and Management (2021)
- Glenmore Park Football Club 10-year service award (2020)
- Received RSA Competency (2020)
- Player's Player - Glenmore Park Football Club (All-Age Men's div 1, 2019)
- Coach's player of the year- Glenmore Park Football Club (All Age Men's div 1, 2017)
- Glenmore Park Football Club 5-year service award (2015)
References
William Salafia, Former Assistant Manager at Grill’d Penrith 0411187834
Ashley Jones, Former Assistant Manager at Grill’d Penrith 0450010840
William Lowe, Former Team Member at Grill'd Penrith 0416533133
Interests
- Watching, playing, and reading about sports, namely Football (Soccer), Cricket and the NRL. Big fan of Manchester United, Sydney FC, Steve Smith and The Wests Tigers
- Exercising/Going to the Gym
- Spending time with friends and family
- I currently play Soccer for Glenmore Park Football Club, for the All Age Men’s Waratah Prems team, where I am the Captain. I have played Soccer for 21 years and have played at a high level of division 1, or higher throughout my career. During this time, I have won the Waratah reserve grade competition as Captain (2024), came runner up and eventually won the grand final as Captain (2023), qualified for the Champions of Champions semi-finals (2016), as well as the Grand-final (2015).
Certification
- Certificate IV Leadership and Management (2021)
- Bachelor of Business, Sports Management major, Public relations sub-major (2019)
- RSA (2018)
- Working with children's check (2018)
- First Aid Certificate (2015)
Timeline
Assistant Restaurant Manager
Grill'd
03.2024 - Current
Team LEADER
Grill’d Penrith
11.2020 - 03.2024
INTERN
NRL Officiating Department
06.2018 - 10.2018
Team MEMBER
Grill’d Penrith
01.2018 - 11.2020
Team Leader
Dino's Mobile Pizza Catering
12.2014 - 06.2020
Certificate IV - Leadership And Management
Institute of Training And Further Education
Bachelor of Business - Sports Management
Western Sydney University
Higher School Certificate (HSC) -
Penrith Christian School
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