Summary
Overview
Work History
Skills
References
Timeline
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Zane HALL

Southport

Summary

Highly motivated sales professional with a strong background in achieving and exceeding targets. Eager to leverage past experience to contribute to your company in a full-time capacity. My commitment to delivering exceptional results and my proven track record of driving sales will make me a valuable asset to your company.

Overview

9
9
years of professional experience

Work History

Appiontment Setter

Energy Plus Australia
06.2024 - Current
  • Contacted warm leads to assess their interest and qualify them for solar sales consultations.
  • Efficiently managed and scheduled appointments using Google Calendar.
  • Developed tailored sales pitches based on individual customer needs and preferences.

Achievements

  • Consistently high attendance rates for scheduled appointments.
  • Consistently secured a high booking rate through effective lead engagement and follow-up techniques.

Outbound Sales Representative

Sumo Energy
10.2023 - 06.2024
  • Called leads who submitted their details online, addressing their inquiries and converting them into customers
  • Executed calls to former customers, addressing their needs and converting them back into customers
  • Navigating multiple CRM systems
  • Efficiently providing correct and accurate information

Achievements

  • Consistently reaching KPI's making bonus
  • High compliance pass rate

Appointment Setter

IQ Capital Group
08.2022 - 10.2023
  • Outbound calling warm qualified leads explaining recent changes to the superannuation industry, and how the effect of being in and underperforming fund can affect retirement
  • Closing prospects and setting an appointment with a financial advisor to compare Superfund's

Achievements

  • Consistently reaching KPI's on seen appointments and making bonus
  • Conducted training sessions for new team members

Outbound Sales Representative

SalesCorp 360
05.2021 - 08.2022
  • Conducted informative cold calls to permanent residents of Australia with existing health policies, addressing potential COVID-19 related coverage modifications
  • Gathered policy details and facilitated direct transfer to the health department at iSelect for free comparisons

Achievements

  • Consistently top of the leaderboards for both bookings per hour and conversion rate
  • Achieved a personal record of 18 bookings within a single 6-hour shift, including 15 bookings made off the dialler and successfully handling 3 callbacks.

Outbound Sales Representative

Cornucopia consultancy
06.2019 - 08.2021
  • Represented multiple non-profit charities and engaged with potential donors through warm lead calling
  • Established connections with potential supporters and spread awareness through customized sales pitches, resulting in regular donor conversions.

Achievements

  • Consistently met or exceeded sales targets, resulting in regular commission earnings.
  • Often changed to underperforming campaigns to help the campaign as a whole to reach target

Inbound and Outbound sales

Uchoose
10.2017 - 06.2019
  • Conducted outbound calls to warm leads and handled inbound requests, comparing energy bills for residential and SME customers throughout Australia
  • Dealing with various products and finding the best fit for the customer through value-based selling

Achievements

  • Consistently one of the higher performing representatives
  • Achieved consistently high compliance pass rate

Outbound sales

Trust Power
03.2017 - 09.2017
  • Converted potential customers to our more affordable plans through effective cold calling.
  • Executed full sales process, emphasizing clear communication to enhance customer knowledge.
  • Maintained compliance and updated sales systems accurately and efficiently
  • Achieved consistently high compliance pass rate

Achievements

  • Demonstrated ongoing success as a top-performing sales agent.
  • Achieved consistently high compliance pass rate

Outbound sales

Community Bill Compare
06.2015 - 03.2017
  • Providing support and advice to Australians by helping them compare available power companies and resourcing the best option suiting their needs
  • Helping customers understand and read their power bill
  • Analyzed exchange prices and energy consumption data to precisely calculate customers' power bill costs for recommended companies.

Achievements

  • Consistently achieved the highest sales numbers among my team
  • Achieved consistently high compliance pass rate


Skills

  • Exceptional Work Ethic
  • Strong Confidence and Self Assurance
  • Positive and outgoing phone manner
  • Results-Orientated Approach
  • Rapid Learning and Adaptability
  • Friendly, personable and approachable
  • Positive and outgoing phone manner

References

Sean Robinson, Call Centre Manager at Sumo Energy and Energy Plus Australia

0409661533

Timeline

Appiontment Setter

Energy Plus Australia
06.2024 - Current

Outbound Sales Representative

Sumo Energy
10.2023 - 06.2024

Appointment Setter

IQ Capital Group
08.2022 - 10.2023

Outbound Sales Representative

SalesCorp 360
05.2021 - 08.2022

Outbound Sales Representative

Cornucopia consultancy
06.2019 - 08.2021

Inbound and Outbound sales

Uchoose
10.2017 - 06.2019

Outbound sales

Trust Power
03.2017 - 09.2017

Outbound sales

Community Bill Compare
06.2015 - 03.2017
Zane HALL