Zane Khoder
Canberra,ACT
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Ali Baba by leveraging strong communication skills and efficient multitasking. Demonstrated expertise in cash handling and safe food preparation, contributing to a seamless operation. Collaborated effectively with team members, underscoring reliability and a commitment to excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fast Food Crew Member
Ali Baba
06.2022 - Current
- Worked front counter and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Education
Year 11 -
Erindale College
Wanniassa, ACT12.2024
High School Diploma -
Caroline Chisholm High School
Chisholm, ACT12.2023
Skills
- Reliability and punctuality
- Strong Communication Skills
- Cash Register Operation
- Food Preparation
- Cleanliness and sanitation
- Cash Handling Accuracy
- Safe Food Handling
- Efficient multitasking
- Order Management
- Workplace Safety
Certification
- Construction induction
- Asbestos awareness
- Silica awareness
- Silica awareness
- Health and safety regulations, codes and practices in the electrotechnology workplace
- Certificate 1 in furnishing
Timeline
Fast Food Crew Member
Ali Baba
06.2022 - Current
Year 11 -
Erindale College
High School Diploma -
Caroline Chisholm High School
- Construction induction
- Asbestos awareness
- Silica awareness
- Silica awareness
- Health and safety regulations, codes and practices in the electrotechnology workplace
- Certificate 1 in furnishing
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