Summary
Overview
Work History
Education
Skills
Timeline
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Zane McQueen

Caboolture

Summary

Dynamic professional with a proven track record in team leadership and crowd management at Tru Security. Skilled in operational efficiency and client consultations, I excel in creating safe environments during large events. My ability to resolve problems swiftly and communicate effectively has consistently enhanced service quality and client satisfaction.

Overview

2026
2026
years of professional experience

Work History

Debt Collector & Repossession Agent

Kelmar Collections
2018 - 2018
  • Served notices for payments to clients in default.
  • Conducted vehicle repossessions in compliance with legal regulations.
  • Maintained accurate records of collections and repossession activities.
  • Communicated effectively with clients to negotiate payment plans.
  • Collaborated with team members to improve collection strategies.

Barber

Legends Bribie Island
2023 - Current
  • Team management of 4 barbers
  • Performed haircuts, shaves, and grooming services for diverse clientele.
  • Provided personalized consultations to determine client needs.
  • Applied techniques in barbering to achieve desired styles.
  • Ensured cleanliness and safety standards in the shop.
  • Built rapport with clients to create a welcoming atmosphere.

Crowd Controller / Venue Supervisor

Tru Security
2016 - Current
  • Managed teams of 2 to 10 staff members during large events.
  • Coordinated crowd control strategies for concerts with 8,000 to 10,000 attendees.
  • Organized staff positions and breaks to maintain operational efficiency.
  • Utilized time management and quick thinking to address on-site challenges.
  • Ensured safety protocols were adhered to for both staff and attendees.
  • Conducted briefings to prepare teams for event-specific security measures.

Fuel Station Attendant

Freedom Fuels Pty Ltd
2014 - 2024
  • Conducted regular fuel checks to ensure optimal inventory levels.
  • Assisted customers with inquiries and provided excellent service.
  • Maintained cleanliness and organization of the service station.
  • Operated cash register and handled financial transactions accurately.
  • Monitored fuel pumps and equipment for operational efficiency.

Education

High School Diploma -

Bribie High School
QLD
2012

Skills

  • Team leadership
  • Crowd management
  • Customer service
  • Event coordination
  • Safety protocols
  • Time management
  • Client consultations
  • Operational efficiency
  • Communication skills
  • Problem resolution

Timeline

Debt Collector & Repossession Agent

Kelmar Collections
2018 - 2018

Barber

Legends Bribie Island
2023 - Current

Crowd Controller / Venue Supervisor

Tru Security
2016 - Current

Fuel Station Attendant

Freedom Fuels Pty Ltd
2014 - 2024

High School Diploma -

Bribie High School

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Zane McQueen