Open To Work
Zane Ntlotlang
Expresso Crema Mobile Cafe
Canning Vale,WA
Work Preference
Job Search Status:
Open to workWork Type
Full TimePart TimeSeasonal WorkImportant To Me
Flexible work hoursCareer advancementWork-life balanceCompany CulturePersonal development programsSummary
Dynamic professional with extensive experience as a Lead Barista at Expresso Crema Mobile Cafe, excelling in maintaining high cleanliness standards and delivering exceptional customer service. Proven ability to enhance team productivity through effective communication and mentorship, fostering a collaborative work environment. Our expertise in drink customisation and supply ordering ensures consistent delivery of high-quality beverages and builds strong customer relationships. Eager to transition into a new field where strong problem-solving and interpersonal skills can be leveraged to create impactful solutions.
1
Language
1
Certification
4
years of professional experience
Work History
Lead Barista
3 Years 11 Months- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
Apprentice Automotive Mechanic
8 Months- Collaborated with senior mechanics to develop deeper understanding of advanced automotive systems and best practices.
- Improved customer satisfaction by providing thorough maintenance and repair services on various vehicle models.
- Provided excellent customer service, explaining technical information in layman''s terms when necessary.
Education
High School Diploma
Skills
Sanitation practices
Drink customization
Cleanliness standards
Safe food handling
Beverage customization
Adaptability to change
Brewing techniques
Safety protocols
Safety measures
Vehicle diagnostics
Waste management
Latte art
Accomplishments
- Won player of the year award in 2024 for Canning City FC U/18 State Div 2.
Certification
- Basic Barista Training - 14/8/25
- Certificate II in Automotive Vocational Preparation, South Metropolitan TAFE - 15/09/2023
- Year 12 certificate of completion, Rossmoyne Senior High School- 08/2024
Languages
Sitswana [Botswana]
Native or Bilingual
Interests
Music
Dance
Martial Arts
Committed to improving personal fitness through regular participation in football (Soccer).
Video Gaming
Auto Repair/Restoration
Watching Movies and TV Shows
Team Sports
Awards
- 2021 Volleyball WA Schools Cup: Year 9 Male Runner-up
- player of the year award in 2024 for Canning City FC U/18 State Div 2.
Timeline
Apprentice Automotive Mechanic
Automasters
02.2023 - 10.2023
Lead Barista
Expresso Crema Mobile Cafe
10.2022 - Current
Rossmoyne Senior School
High School Diploma