Zane Smith
Toowoomba,QLD
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Motivated Shop Manager with experience in all facets of retail operations. Strengths lie in strategic planning, team leadership and customer service. Proven track record of implementing process improvements that increase efficiency and enhance profitability. Committed to fostering positive work environments and driving business growth.
Overview
8
8
years of professional experience
Work History
Shop Manager
Toowoomba fresh
Tooowoomba, QLD
09.2017 - Current
- Managed daily operations to ensure efficient shop functionality.
- Implemented customer service standards to enhance shopper experiences.
- Ensured compliance with health and safety regulations in the shop environment.
- Resolved customer complaints promptly and professionally.
- Developed and implemented procedures for the efficient operation of the shop.
- Maintained high standards of customer service throughout the store.
- Built and maintained sound business relationships with vendors and suppliers.
- Conducted regular stock takes to ensure accurate inventory records.
- Oversaw staff scheduling and training for optimal performance.
- Maintained inventory levels and conducted regular stock assessments.
Skills
- Inventory management
- Customer service
- Staff training
- Compliance adherence
- Stock assessment
- Team leadership
- Operational efficiency
- Customer engagement
- Store layout
- Merchandise planning
- Visual merchandising
- Task delegation
- Logistics
Timeline
Shop Manager
Toowoomba fresh
09.2017 - Current