Summary

Overview

Work History

Education

Skills

Gym

Timeline

Zane Van Wynen

Flora Hill,Victoria

Summary

Motivated team member with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate an enjoyable and helpful experience.

Overview

4

4

years of professional experience

Work History

Waiter

Axedale Tavern

01.2020 - Current

Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Answered customers' questions, recommended items, and recorded order information.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Girton Grammar

Bendigo

12.2024

Skills

Order Accuracy
Accurate Money Handling
Cash Handling
Guest Relations
Price Memorization

Guest Inquiries
Pos Operation
Item Promotion
Sales Techniques
Conflict and Complaint Resolution

Gym

I enjoy going to the gym five days a week, i believe this hobby has instilled a fine work ethic in me, and proves that i can remain dedicated to achieve my goals over a long period of time.

Timeline

Waiter

Axedale Tavern

01.2020 - Current

Girton Grammar