Zane Walker
Adelaide,SA
Summary
Team-oriented Retail Sales Associate recognised for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Overview
9
9
years of professional experience
Work History
Retail Sales Assistant
Glynde Hotel
Adelaide , SA
02.2020 - Current
- Assisted customers with product selection to meet their needs.
- Maintained an organized and clean store environment.
- Assisted in setting up displays for promotional items.
- Answered questions from customers about products and services.
- Informed customers of current sales promotions and discounts.
- Handled inventory control procedures such as cycle counts and stock replenishment.
- Adhered to all safety policies and regulations at all times.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Used product knowledge to suggest items to match client needs.
Retail Assistant
The Federal Hotel
Semaphore , SA
09.2018 - 02.2020
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Assisted in setting up promotional displays, signage and window displays.
- Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
- Monitored sales floor traffic and assisted customers with their inquiries.
- Kept up-to-date knowledge of all products available in the store.
Food and Beverage Server
Adelaide Oval
Adelaide CBD, SA
01.2017 - 07.2018
- Suggested food and beverage items to customers based on their preferences.
- Communicated with kitchen staff regarding order details and special requests from guests.
- Served meals in a timely manner according to established guidelines.
- Checked back with guests to ensure satisfaction with their meals.
- Assisted other servers as needed during peak periods or when short-staffed.
- Ensured compliance with all health department regulations concerning food safety procedures.
- Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
- Followed proper sanitation standards when handling food and beverage items.
Fast Food Worker
McDonalds
Melbourne, Chadstone , VIC
08.2015 - 11.2016
- Operated cash register to process customer payments accurately and efficiently.
- Greeted customers and took their orders in a friendly and efficient manner.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Provided quality customer service by adhering to company policies and procedures.
- Collaborated with other team members to ensure timely completion of tasks.
- Adhered to company policies regarding attendance and punctuality.
- Kept customer and food preparation areas clean and well-organized.
Education
High School Diploma -
St Peter's College
Hackney09-2018
Bachelor of Aviation - Aviation Management
University of South Australia
Skills
- Customer Needs Assessment
- Product And Brand Promotion
- Customer Inquiries
- Customer Outreach
- Product Recommendations
- Product Knowledge
- Building Brand Awareness
- Reporting Sales Trends
- Teamwork oriented
- Hardworking and Reliable
Affiliations
- Family orientated
- Sports fan: AFL, NRL, ice hockey, cricket
- social and sports events
Accomplishments
- ·Swimming representative for school including state qualifiers
- prefects award
- Recognition for working as a 'buddy' for newly enrolled kindergarten students
Timeline
Retail Sales Assistant
Glynde Hotel
02.2020 - Current
Retail Assistant
The Federal Hotel
09.2018 - 02.2020
Food and Beverage Server
Adelaide Oval
01.2017 - 07.2018
Fast Food Worker
McDonalds
08.2015 - 11.2016
High School Diploma -
St Peter's College
Bachelor of Aviation - Aviation Management
University of South Australia
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