Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Zane Ivy Jordaan

springfield lake

Summary

With my confidence and eagerness to provide quality customer service I’m looking for an opportunity to establish myself within Hospitality where I can set up a genuine career. Most recently I’ve completed a certificate 3 in hospitality to brush up my skills to re-enter the industry. My nature is friendly, I’m a reliable person and would like to connect all my experience to set myself up for the future.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

Frankie's Smokehouse
04.2025 - 07.2025
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Recommended menu items based on customer preferences, increasing sales of featured dishes.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Adapted to fast-paced environment, managing multiple tables efficiently during peak hours.
  • Proved successful working within tight deadlines and a fast-paced environment.

Waitress

Cinco Bristo
10.2024 - 03.2025
  • Greet and seat guests, providing a welcoming environment.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Take food and beverage orders, ensuring accuracy.
  • Deliver food and drinks to tables in a timely manner.
  • Provided exceptional customer service while taking orders and addressing guest inquiries.
  • Handle customer complaints in a polite and effective manner.

Team Member

Woolworths Group
03.2021 - 02.2022
  • Collaborated with team to maintain cleanliness and organization of workspace.
  • Assisted in inventory management by restocking supplies as needed.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Supported training initiatives for new team members on operational procedures.

Education

High School Diploma -

Woodcrest State College
Springfield, QLD
11-2024

Certificate 3 - Hospitality

1EDUCATION RTO 6639
Brisbane, QLD
05-2025

Skills

  • Strong customer service skills
  • Effective verbal communication
  • Skilled at prioritizing tasks in high-pressure environments
  • Expertise in food and drink selections
  • Proficient in managing stress effectively
  • POS system operation
  • Cash handling and balancing registers
  • Effective team engagement
  • Problem-solving skills

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Licensed in RSA and RSG - May 2025

Timeline

Waitress

Frankie's Smokehouse
04.2025 - 07.2025

Waitress

Cinco Bristo
10.2024 - 03.2025

Team Member

Woolworths Group
03.2021 - 02.2022

High School Diploma -

Woodcrest State College

Certificate 3 - Hospitality

1EDUCATION RTO 6639

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Zane Ivy Jordaan