ZANELE MAZIBUKO
Stand No. 4484 Kanyamazane, Mbombela
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Submission Officer
VFS GLOBAL
01.2022 - Current
- Responsibilities: Enquiries, visa application submissions, collections and biometric registrations
- Enhanced submission quality by meticulously reviewing and proofreading documents before submission.
- Streamlined submission processes for increased efficiency and time management.
- Expedited document submissions with careful organization of electronic and hard copy files.
Submission Officer
MOSEFUWA ADMINISTRATION GROUP
01.2020 - 05.2021
- Responsibilities: visa application submissions, collections and biometric registrations
- Enhanced submission quality by meticulously reviewing and proofreading documents before submission.
- Assisted clients with completion of applications and paperwork.
Admin Clerk/Receptionist
MAYOR BUILDING & GENERAL CONSTRUCTION
10.2015 - 06.2017
- Responsibilities: typing documents, filling, faxing, photocopying, sorting mail & emailing, calls
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Education
Hospitality Administration And Management
VPK BUSINESS VENTURE
Nelspruit, Mpumalanga05.2018
Information Technology
ADVANCED TECHNOLOGY TRAINING INSTITUTE
Nelspruit, Mpumalanga11.2014
Basic Education
EDGEVIEW ACADEMY
Nelspruit, Mpumalanga12.2013
Skills
- Good analytical skill,
- Self-motivated-active, hard worker, active listener,
- Multitasking
- Time management
- Able to work in a team and with diverse cultural backgrounds,
- Verbal and written communication
- Languages: English (speak, read & write competently), Siswati and Zulu (speak, read & write competently)
References
References available upon request.
personal information
- D.O.B. 24/02/1993
- ID Number: 9302240839085
- Gender: Female
- Tax Income Number: 3288889169
- Drivers Licence : Code 10 (C1)
- Citizenship: South African
activities
Drawing, Reading
Timeline
Submission Officer
VFS GLOBAL
01.2022 - Current
Submission Officer
MOSEFUWA ADMINISTRATION GROUP
01.2020 - 05.2021
Admin Clerk/Receptionist
MAYOR BUILDING & GENERAL CONSTRUCTION
10.2015 - 06.2017
Hospitality Administration And Management
VPK BUSINESS VENTURE
Information Technology
ADVANCED TECHNOLOGY TRAINING INSTITUTE
Basic Education
EDGEVIEW ACADEMY
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