Zankhanaben Prajapati
Geelong,Australia
Summary
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
15
15
years of professional experience
1
1
Certification
Work History
House Supervisor
Home@Scope
07.2020 - Current
- Establishing and maintaining working relationships with service providers and case managers
- Operating within a statutory framework
- Supervising access between young people and their families
- Recording case notes on CRIS
- Keeping accurate and complete records
- Managing challenging behaviours professionally
Operational Manager
01.2020 - Current
- Make important policy, planning, and strategy decisions
- Consulting with staff and the management team to maintain organisation and effective team communication
- Develop strong relationships with employees and managers alike to foster motivation and teamwork
- Business administration tasks such as handling organizational processes and managing inventory and collection of data; especially where the production of goods is involved
- Work closely with the accounting department to oversee budget spending and revenue growth
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations
- Optimising business functionality by making process improvements and managing quality
Day Service Practitioner
genU
06.2018 - 01.2020
- Assisting program members to communicate more effectively
- Providing social support to program members
- Assisting program members in daily activities of personal and self-care
- Supporting clients to achieve their goals
- Providing one to one support to program members
- Implementing behaviour support plans
Disability Development Support Officer
Department of Health and Human Services Victoria
10.2016 - 01.2020
- Assisting clients in daily activities in Respite or Residential facilities
- Engaging children in activities (Respite Facility)
- Providing social support
- Providing support
- Managing emotional counts
- Writing case notes
- Administering medication
- Communicating with resident’s families
- Liaising with support networks and service providers
- Managing challenging behaviours professionally
- Assisting clients in daily activities in Respite
- Providing social support
- Providing emotional support
- Social Support
- Assisting individual on one-to-one basis and with group
- Engaging young person with disability in activities
Disability Support Worker
Health Scope Victoria
01.2014 - 01.2016
- Planning & developing client centred programs
- Administering medication
- Communicating with resident’s families
- Liaising with support networks and service providers
- Managing challenging behaviours professionally
- Assisting clients in daily activities in Respite
- Providing social support
- Providing emotional support
- Social Support
- Assisting individual on one-to-one basis and with group
- Engaging young person with disability in activities
Sales Assistance
Coles Wound Ponds
Geelong, Victoria
01.2014 - 01.2015
- Customer service
- Cash handling
- Direct customer contact
- Good listening
- Decision making
- Help out people
- Follow Instructions from senior staff
- Followed Coles policy and procedures
- Adhere mission statement
Housekeeping Supervisor
01.2010 - 01.2012
- Teamwork
- Check rooms
- Managing rosters
Education
Cert IV -
Training & assessment
12.2022
Advanced Diploma -
Community Sector Management
12.2020
Diploma - Case Management
Community Services
12.2019
Cert. IV -
Disability services
12.2015
Skills
- High organisation skill
- Attention to detail
- Computer proficiency
- MS Word
- MS Office
- PowerPoint
- Excel
- Internet
- Self-motivated
- Passionate
- Initiative
- Enterprise
- Quick learner
- Ability to work under pressure
- Ability to meet deadlines
- Keen team player
- Ability to work independently
- Problem solving skills
- Multi-tasking skills
- Excellent professional communication skills
- Multilingual
- Fluent in English
- Excellent cross-cultural communication skills
- Excellent interpersonal skills
- Liaise with clients
- Support clients face to face
- Support clients via telephone
- Case management understanding
- Progress Tracking
- Staff Training
- Inventory Management
- Medication understanding
- Community outing planning
- Schedule Coordination
- Routine integration
- Health and safety
- Emergency Response
- Staff Supervision
- Employee Training
- Medication Administration
- Scheduling Coordination
- Attendance documentation
Certification
- First Aid and CPR
- Epilepsy Trained
- Peg Feeding trained
- Catheter care trained
- Dysphagia trained
- Anaphylaxis trained
Hobbies and Interests
- Travelling
- Painting
- Reading
Timeline
House Supervisor
Home@Scope
07.2020 - Current
Operational Manager
01.2020 - Current
Day Service Practitioner
genU
06.2018 - 01.2020
Disability Development Support Officer
Department of Health and Human Services Victoria
10.2016 - 01.2020
Disability Support Worker
Health Scope Victoria
01.2014 - 01.2016
Sales Assistance
Coles Wound Ponds
01.2014 - 01.2015
Housekeeping Supervisor
01.2010 - 01.2012
- First Aid and CPR
- Epilepsy Trained
- Peg Feeding trained
- Catheter care trained
- Dysphagia trained
- Anaphylaxis trained
Cert IV -
Training & assessment
Advanced Diploma -
Community Sector Management
Diploma - Case Management
Community Services
Cert. IV -
Disability services
Similar Profiles
Hardikkumar PatelHardikkumar Patel
House Supervisor at Home@scopeHouse Supervisor at Home@scope
ORUESE MARY OKOMUDAORUESE MARY OKOMUDA
Disability Support Worker at Home@ScopeDisability Support Worker at Home@Scope
Julie BodinJulie Bodin
House Manager/Supervisor at Home@scopeHouse Manager/Supervisor at Home@scope