Zanna Pyne

Maintained in-depth knowledge of athletic footwear and apparel to provide personalized recommendations formulated over a series of visual and pressure scans

Assisted customers in finding the right products to meet their needs, enhancing customer satisfaction and loyalty.

Ensured effective communication between customers and sales team to identify any current or possible future issues with footwear.

• Established strong relationships with students, building trust and open communication channels for ongoing support.
• Assisted mentees in setting realistic short-term goals that align with long-term ambitions increasing accountability in goal achievement.
• Improved student satisfaction by providing personalized academic support and guidance.
• Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.

• Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
• Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
• Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
• Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.

• Enhanced vineyard productivity by diligently pruning, training, and thinning grapevines.
• Cut grape vines down to single or 2-3 canes to promote growth of new shoots.
• Complied with all applicable safety regulations and procedures while working on the vineyard, minimizing potential risks for oneself and fellow workers.

• Promoted good sportsmanship among players.
• Improved player understanding of the game through clear communication and explanation of rule infractions.
• Navigated difficult situations using effective communication and explanation of game rules.
• Upheld the integrity of the sport by remaining impartial and unbiased while making critical calls during matches.