ZANNATUL FARDUS AKTER MIM
Sydney,NSW
Summary
Seasoned Native English Teacher with a background in diverse educational settings. Experience includes teaching students of various proficiency levels, implementing innovative teaching methodologies and developing engaging lesson plans. Strengths include strong communication skills, creativity in curriculum design and the ability to establish rapport with students from different backgrounds. Proven track record for fostering a positive learning environment that enhances students' progress and boosts confidence in language usage. Dedicated employee with strengths in customer service, sales and promotion strategies.
Overview
3
3
years of professional experience
12139
12139
years of post-secondary education
1
1
Certification
Work History
Receptionist
Icon health care
Minto, NSW
07.2025 - Current
- Greeted visitors and directed them to appropriate departments and personnel.
- Managed multi-line phone system, routing calls to relevant staff efficiently.
- Scheduled appointments and maintained calendars for office personnel and executives.
Teaching
Personal centre
Dhaka, Bangladesh
01.2024 - 11.2025
- Developed and implemented new teaching methods for postgraduate classes.
- Researched new techniques for teaching emergency response procedures.
- Researched new methods of teaching science concepts more effectively.
- Researched best practices for teaching digital media production skills.
- Mentored new teachers on best practices for teaching.
- Used various teaching strategies including lectures, demonstrations, group activities.
- Mentored junior faculty in teaching methods and strategies.
Counseling as Intern Psychologist
Jagannath university counselling center
Dhaka, Bangladesh
07.2024 - 10.2024
- Conducted psychological assessments to evaluate client mental health needs.
- Assisted in developing treatment plans based on assessment results.
- Observed and documented client behavior during therapy sessions.
- Participated in staff meetings to discuss case strategies and insights.
- Worked as professionals to better learn and understand field and further prepare for clinical psychology career.
- Conducted research on various topics related to psychology.
Customer Service Representative
Arong
Dhaka, Bangladesh
02.2023 - 10.2023
- Educated customers on product features and benefits clearly.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed positive relationships with customers through friendly interactions.
Education
Counselling Skills Training - Psychology
Jagannath University
DhakaBachelor of Science - Psychology
Jagannath University
DhakaWorkshop Training of Effective Communication - Psychology
Jagannath University
DhakaWorkshop Training of “Toxic Vs Healthy Romanti Relationship “ - Psychology
Jagannath University
DhakaBasic Computer Skills - Computer Programming
University of ICA Bangladesh
DhakaHigh School Certificate -
Ideal School And College
DhakaSkills
- Teaching methods
- Psychological assessment
- Research techniques
- Problem resolution
- Effective communication
- Strong love for teaching
- Teaching experience
- Dance teaching
Accomplishments
- I got an award forThe best speaker in the debate competition
- I received an honor from the President of Bangladesh for my excellent academic results
Certification
- basic skill of counselling
- Effective communication skills
- basic computer skills
Education and Training
other,other,other
Languages
2,3,5,4
Personal Information
Reference
Teacher
- Dr. Sanjida Khan
Email: sanjidakhan@psy.jnu.ac.bd
Sister-in-law
- Sadia Reeha
Email: sadia.reeha@gmail.com
Husband
- Shahriar Hasan Sayem
Email: shahriarhasansayem@gmail.com
Timeline
Receptionist
Icon health care
07.2025 - Current
Counseling as Intern Psychologist
Jagannath university counselling center
07.2024 - 10.2024
Teaching
Personal centre
01.2024 - 11.2025
Customer Service Representative
Arong
02.2023 - 10.2023
Counselling Skills Training - Psychology
Jagannath University
Bachelor of Science - Psychology
Jagannath University
Workshop Training of Effective Communication - Psychology
Jagannath University
Workshop Training of “Toxic Vs Healthy Romanti Relationship “ - Psychology
Jagannath University
Basic Computer Skills - Computer Programming
University of ICA Bangladesh
High School Certificate -
Ideal School And College