Zanxin Li
Melbourne
Summary
Experienced and results-oriented Store lead with two years of managerial experience in retail environments in different countries seeking for the position of Assistant store manager and store lead
Overview
6
6
years of professional experience
Work History
Sales Associate
Luxottica
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Store Manager/Assistant Store Manager
Explorer Outdoor PTY LTD(Arcteryx)
11.2021 - 01.2024
- Served as a successful leader, promoting and achieving store success
- Encouraged employees to do their best, and increased store productivity immensely
- Successfully managed a sales team of several people to meet and achieve sales goals
- Established sales goals by forecasting annual sales figures and projecting expected sales volume for existing and new products.
Product Advisor
Sneakerboy
03.2022 - 11.2022
- Handled each product and package with care and precision.
- learnt to change the visual display of the store with different product launches
- Maintained extensive knowledge of competitor offerings, enabling informed discussions with customers regarding product differentiators and value propositions.
- Managed a diverse portfolio of clients, ensuring their unique needs were met while maintaining consistent communication throughout the process.
Product Advisor
Incu PTY LTD
10.2021 - 11.2022
- Organized events and VIP nights
- Connected and managed We-chat customers to enhance sales performance of the store
- Trained new employees with company guidelines, product knowledge and product techniques
- Assisted Senior Product Manager with all tasks related to the successful launching of products
- Top salesperson from Oct 2021 - Nov 2022.
Bespoke Studio assist
Nike
09.2019 - 02.2020
- Brought forth a strong working knowledge of the bespoke studio and materials & technologies
- Utilized crucial design software skills to assist with projects
- Maintained up to date knowledge of all retail promotions
- Worked to achieve high customer satisfaction rates by providing optimal customer service and creative design work.
Education
Finance/Commerce -
Monash University
04.2024
Medicine -
Monash University
03.2022
Skills
- Great ability to work in a team
- Ability to multitask and work under pressure
- Event planning/running social media
- Result driven and focused
- Bilingual
- Flexibility and adaptability
- Customer Service
- Problem-Solving
- Store operations
Volunteer Experience
- Waverley Basketball association, Managed basketball U16 teams
- Monash Library, Bookkeeper
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Japanese
Limited Working
Timeline
Sales Associate
Luxottica
02.2024 - Current
Product Advisor
Sneakerboy
03.2022 - 11.2022
Store Manager/Assistant Store Manager
Explorer Outdoor PTY LTD(Arcteryx)
11.2021 - 01.2024
Product Advisor
Incu PTY LTD
10.2021 - 11.2022
Bespoke Studio assist
Nike
09.2019 - 02.2020
Medicine -
Monash University
Finance/Commerce -
Monash University
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