Zara Schurmann
Toowoomba,QLD
Summary
A hardworking and passionate job seeker with strong organizational and communication skills eager to secure entry-level emergency medical dispatcher position. with the ability to type up to 50 words per minute.
Overview
3
3
years of professional experience
Work History
Hairdresser
The Mixx
02.2023 - 06.2024
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Recorded notes for future reference about customer preferences and services delivered.
Care Assistant
Ozcare
12.2021 - 03.2023
- Maintained clean and organized living spaces for patients, ensuring acomfortable and sanitary environment conducive to healing.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Provided emotional support to patients and their families throughout the caregiving process, building trust and rapport.
Checkout Operator
Coles Supermarket
03.2022 - 02.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Certifcate Three Hairdressing
TAFE Queensland
Toowoomba, QLD06.2024
Certificate Three Hospitality
Aurora Training Institute
Toowoomba, QLD02.2023
RSA
Aurora Trining Institute
Toowoomba, QLD01.2023
Skills
- Problem-solving skills
- Patience and Calmness
- Reliability
- Leadership
- Quick Learner
- Communication
- Computer skills
- Stress Tolerance
Timeline
Hairdresser
The Mixx
02.2023 - 06.2024
Checkout Operator
Coles Supermarket
03.2022 - 02.2023
Care Assistant
Ozcare
12.2021 - 03.2023
Certifcate Three Hairdressing
TAFE Queensland
Certificate Three Hospitality
Aurora Training Institute
RSA
Aurora Trining Institute
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