Zara Hollis
Summary
Enthusiastic and highly motivated individual looking to share my technical knowledge in a fast-paced environment. Recognised for my ability to maintain excellent communication and support colleagues with workplace challenges. Proven experience in project management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
APS5 Remote Planner
NDIA
05.2023 - Current
- Gathered and analysed participant information for evidence-based decision making.
- Communicated decisions and resolved complex issues with participants and their representatives.
- Managed timelines for completion of tasks assigned by upper management.
- Produced maps and diagrams for use in planning and implementation.
- Participated in stakeholder engagement meetings to strengthen provider relationships.
Senior Team Member
Zambrero
05.2021 - 01.2023
- Served meals to customers in a friendly and courteous manner.
- Assisted with inventory management and restocking supplies as needed.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Cook
Ken's Crepes
12.2017 - 02.2022
- Resolved customer complaints regarding food quality or services provided.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Retained consistent quality and high accuracy when preparing dishes.
Shop Assistant
Dulwich Bakery
08.2019 - 10.2020
- Built a loyal clientele through friendly interactions when taking food and coffee orders.
- Mastered point-of-service (POS) computer system for automated order taking.
- Proven ability to count and balance registers at the beginning and end of store hours, and documenting these values for the management team.
Food and Beverage Attendant
South Australian Jockey Club
02.2019 - 01.2020
- Maintained a high standard of customer service during high-volume, fast-paced operations (i.e., large functions).
- Communicated clearly and positively with coworkers and management to ensure cohesion within the workplace.
- Took initiative to find extra tasks when scheduled duties were completed.
Education
Bachelor of Science - Food And Nutrition
University of Adelaide
Adelaide, SA11.2022
Year 12 Certificate -
Darwin High School
Darwin City, NT12.2018
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Critical Thinking
- Computer Skills
- Flexible and Adaptable
Referees
Leanne Edwards
Assistant Director for Participant Solutions, NDIA
Leanne.Edwards@ndis.gov.au
0491977973
Ralph White
Assistant Director for Barkly Region, NDIA
Ralph.White@ndis.gov.au
0448346989
Timeline
APS5 Remote Planner
NDIA
05.2023 - Current
Senior Team Member
Zambrero
05.2021 - 01.2023
Shop Assistant
Dulwich Bakery
08.2019 - 10.2020
Food and Beverage Attendant
South Australian Jockey Club
02.2019 - 01.2020
Cook
Ken's Crepes
12.2017 - 02.2022
Bachelor of Science - Food And Nutrition
University of Adelaide
Year 12 Certificate -
Darwin High School
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