Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Zara Holmes

BURRANEER,NSW

Summary

I am a proven team player and excel at customer service. My expertise in providing excellent attention to customers and keen attention to detail led to efficient service and positive relationships with regular customers. I also possess accurate money handling skills. Given the busy nature of DeFrance I have been able to adapt to changing demands by multitasking.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waitress

DeFrance
03.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, taking orders while delivering prompt service.
  • Maintained a clean and welcoming cafe, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly service.

Education

Woolooware High School Year 12
Woolooware, NSW
09.2025

Skills

  • Customer Service
  • Team Collaboration
  • Greeting customers
  • Upselling
  • Team Player
  • Reliable and Responsible
  • Transactions and Cash Handling

Accomplishments

Top 20 Student - Woolooware High School

First in PDHPE - Woolooware High School

Peer Support Leader

Certification

HLTAID011 - Provide First Aid

Royal Life Saving - Swim teacher

Community Coaching - Essential Skills Course

Community Coaching - Masterclass

Work Health and Safety

Australian Sporting Alliance for people with a Disability (ASAPD) - Disability Inclusion for Coaches Course

Australian life saving academy - Surf Survival


Interests

  • I participate in a variety of sporting activities
  • Enjoy participating in high level netball for overall physical and mental well-being
  • Travelling
  • Reading
  • Walking my dog


Timeline

Waitress

DeFrance
03.2023 - Current

Woolooware High School Year 12
Zara Holmes