ZARA JONES
Summary
Attentive Swim Instructor with proven abilities individual and group instruction. Careful about monitoring students to prevent injuries and other emergency situations. Knowledgeable about related equipment and teaching techniques. Certified in First Aid, CPR and water rescue. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
4
4
years of professional experience
Work History
Swimming Instructor
State Swim
12.2022 - Current
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Organized and taught swimming lessons to children aged 4 to 12 years.
- Through the experience I have gained here I have learnt responsibility, patience, and compassion.
Barista
State Swim
11.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
Customer Service Cashier
Coles
02.2020 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Allowed me to gain experience in fast paced, high pressure, working environments, especially during Covid.
- Developed and managed relationships with customers to increase customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
High School Diploma -
Brighton Secondary School
North Brighton, SA11.2023
Skills
- Bronze medallion - Surf Life Saving
- First Aid certificate (expiring December 2023)
- CPR certificate (expiring February 2024)
- WH&S training
- Barista's Certificate
- Working With Children's Check
- Austswim - Teacher of Swimming and Water Safety
- Responsible Service of Alcohol (expiring November 2026)
Hobbies and Interests
- Netball, Phos Netball club, I have recently volunteered to coach an U13's team at Phos Netball to gain experience working with children as well as help to build my teamwork and communication skills.
- Volunteering, Glenelg Surf Life Saving Club, I have been a member at Glenelg SLS for as long as I can remember, through my volunteer position as a patrolling member I have been able to gain my First Aid Certificate and Bronze Medallion. Being part of a patrol team has taught me teamwork and how to work in high pressure situation, as well as, giving me basic knowledge of water safety.
Timeline
Swimming Instructor
State Swim
12.2022 - Current
Barista
State Swim
11.2022 - Current
Customer Service Cashier
Coles
02.2020 - Current
High School Diploma -
Brighton Secondary School
Similar Profiles
LILLI GEDDESLILLI GEDDES
Swimming Instructor at State SwimSwimming Instructor at State Swim
ABBY BECKWITHABBY BECKWITH
Swimming Instructor at State SwimSwimming Instructor at State Swim
Michael AnokhinMichael Anokhin
Swim Instructor / Coach at State SwimSwim Instructor / Coach at State Swim
Gabriela SilvaGabriela Silva
Operations Manager at State SwimOperations Manager at State Swim
Martin SuMartin Su
Swimming Instructor at K and K Swim SchoolSwimming Instructor at K and K Swim School