Zara Jones
Central Coast,NSW
Summary
Dependable and enthusiastic job-seeker eager to secure part-time or casual work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Social Worker
Health NSW
03.2025 - 07.2025
- Managed independent caseload for discharge planning.
- Conducted psychosocial assessments to identify client strengths, challenges, and resources.
- Collaborated with external agencies to enhance service delivery and resource availability.
- Used trauma-informed practice when working with clients.
- Liaised with other health professionals and colleagues to establish safe discharge plans.
- Increased client engagement by developing rapport, demonstrating empathy, and maintaining open lines of communication throughout the casework process.
- Understood and implemented standard operating procedures to optimize workflow.
- Helped facilitate and manage scheduling and coordination of family meetings,
- Ensured accurate record-keeping with diligent data entry and database management.
Student Social Worker
Catholic Care
06.2024 - 08.2024
- Developed individualized support plans for clients, addressing diverse social needs and challenges.
- Provided crisis intervention services during emergency situations, offering immediate support and stabilization to affected individuals.
- Developed culturally-sensitive intervention programs addressing the unique needs of diverse populations within the community.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Supported office administration tasks, contributing to a well-organized and efficient workplace environment.
Support Worker
Meditech
01.2022 - Current
- Documented client progress and communicated with other health professionals.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Used strength-based approaches in difficult situations in order to promote a supportive and happy environment for clients.
- Developed trusting relationships with clients to build a rapport and reflect company values.
- I have received staff awards as well as ongoing positive feedback from clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Prepared agendas.
- Developed and maintained relationships with clients to enhance rapport and company satisfaction.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
Education
Bachelor of Arts - Social Work
University of Sydney
Sydney, NSW02-2026
Certificate III in Individual Support -
TAFE Teritary Education
Sydney, NSW07.2023
Skills
- Friendly and welcoming demeanour
- Pride in appearance
- Strong organisational skills
- Excellent communication skills
- Comfortable within a fast-paced environment
- Ability to multitask, prioritise tasks and manage my time effectively
- Ability to build good relationships with clients
- Great attention to detail
- Proficient in using Email, Microsoft Office word, Excel and PowerPoint
Accomplishments
- Achieved strong client relationships through effectively helping achieve personal goals.
- Improved technological progress and openness of clients by introducing internet apps to help with daily life such as social media and phone applications.
- Encouraged fitness goals such as taking clients walking and exercise in line with care plans.
- Collaborated with family in working to boost the social circles of clients to encourage positive wellbeing.
Certification
First Aid and CPR
Safe Manual Handling Module
Valid British Passport
Staff Appreciation Award
Received a Staff Appreciation Award in response to the positive client feedback.
Timeline
Student Social Worker
Health NSW
03.2025 - 07.2025
Student Social Worker
Catholic Care
06.2024 - 08.2024
Support Worker
Meditech
01.2022 - Current
Bachelor of Arts - Social Work
University of Sydney
Certificate III in Individual Support -
TAFE Teritary Education
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