Zara Maminezhad

Supermarket Assistant

Hyperstar

01.2022 - Current

Stocked shelves and organized merchandise displays for easy retrieval.
Assisted customers by finding items quickly to boost store satisfaction rates.
Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Pleasantly greeted customers and provided prompt and courteous service.
Addressed customer complaints and concerns, providing mutually beneficial solutions.
Operated cash register to accurately process and record customer payments.
Communicated with customers and staff politely and professionally to uphold store standards.
Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Prepared orders for customers without delay to deliver excellent service.
Collected shopping carts from parking lot and returned to stand to keep lot organized.
Retrieved items for customers and verified prices.
Inspected floor displays, noted missing items, and immediately replenished merchandise.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Provided exceptional services and pleasant shopping experiences to retail customers.
Listened to customer needs and desires to identify and recommend optimal products.
Developed strong rapport with customers and created positive impression of business.
Managed efficient cash register operations.
Prioritized helping customers over completing other routine tasks in store.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Built customer loyalty and retention by delivering excellent shopping experiences.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Recommended complementary purchases to customers, increasing revenue.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Wrapped, boxed and weighed bakery department products.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Monitored customers for signs of security concerns and escalated issues to management.
Created inviting environment for customers by maintaining store organization and cleanliness.
Used in-store system to locate inventory and place special orders for customers.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Summary

Overview

Work History

Supermarket Assistant

Education

Master of Science - Ecommerce

Skills

Languages

Timeline

Supermarket Assistant

Master of Science - Ecommerce

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