- Reading and writing
- Powerlifting, football, netball
- Passionate about health equity programs and services
Zara Thomas
Sydney
Summary
I am a medical practice manager and second year medical student who is passionate about health administration, public health and initiatives to address health inequities. I am looking for opportunities and programs that will help me develop my skillset and enable me to contribute to our wider community as a student and eventually as a medical doctor.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Practice Manager
Windsor Family Practice
04.2021 - Current
- Involvement with local Primary Health Networks (NBPHN) to improve community health and patient access to chronic disease management services, with specific focus on Aboriginal and Torres Strait Islander Health (increasing uptake of item 715, increasing patient responsiveness and preventative health focus)
- Conducts regular staff meetings to facilitate open communication channels among team members leading to improved collaboration and problem solving.
- Overseeing daily operations of the medical practice such as staffing schedules, stock management, office upkeep, clinician rosters, Medicare and Private Insurance billings
- Responsible for HR and Risk Management: including staff and doctor recruitment, performance management and complaints resolution
- Developed and maintained policies and procedures to ensure compliance with healthcare regulations, resulting in successful accreditation from regulatory bodies including RACGP and AGPAL
- Medical receptionist tasks including greeting patients, handling multi-lined telephones, risk management and de-escalation
Medical Practice Manager
The Ponds Family Medical Practice
03.2020 - Current
- Conducts regular staff meetings to facilitate open communication channels among team members leading to improved collaboration and problem solving.
- Overseeing daily operations of the medical practice such as staffing schedules, stock management, office upkeep, clinician rosters, Medicare and Private Insurance billings
- Responsible for HR and Risk Management: including staff and doctor recruitment, performance management and complaints resolution
- Developed and maintained policies and procedures to ensure compliance with healthcare regulations, resulting in successful accreditation from regulatory bodies including RACGP and AGPAL
- Involvement with local Primary Health Networks (WentWest) to improve community health and patient access to chronic disease management services, especially for patients from diverse cultural backgrounds
- Medical receptionist tasks including greeting patients, handling multi-lined telephones, risk management and de-escalation
Tutor, Special Needs Students
Self-Employed
03.2017 - 07.2019
- Privately tutored 2x primary school students in English and Mathematics
- Enhanced learning experiences for special needs students by implementing individualized education plans tailored to their unique requirements.
- Utilised assistive technology devices when appropriate to enhance learning opportunities for special needs students with physical or cognitive limitations.
- Provided one-on-one tutoring sessions for students struggling in specific subject areas, resulting in improved academic performance and overall confidence.
Education
Doctor of Medicine -
Macquarie University
Macquarie Park, NSW11-2027
Bachelor of Clinical Science -
Macquarie University
Macquarie Park, NSW11-2022
High School Certificate - ATAR -
Sydney Girls High School
Sydney, NSW11-2019
Skills
- Medical practice management
- Employee relations and risk management
- Clinical administration experience
- Accreditation experience with AGPAL and RACGP
- Committed and dedicated student
Certification
- CPR/First Aid Certified (2025)
- NSW Working With Children's Check
Interests
Timeline
Medical Practice Manager
Windsor Family Practice
04.2021 - Current
Medical Practice Manager
The Ponds Family Medical Practice
03.2020 - Current
Tutor, Special Needs Students
Self-Employed
03.2017 - 07.2019
Doctor of Medicine -
Macquarie University
Bachelor of Clinical Science -
Macquarie University
High School Certificate - ATAR -
Sydney Girls High School
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