Zara Utsunomiya
Hurlstone Park,NSW
Summary
I am a dedicated and detail-oriented professional seeking a position to utilise a diverse skill set in office management, organisation, and communication. Proven ability to handle administrative tasks efficiently, ensuring the smooth functioning of office operations. Eager to contribute strong multitasking abilities, excellent interpersonal skills, and a commitment to maintaining a productive and positive work environment.
Overview
12
12
years of professional experience
Work History
Model/ Photographer Assistant
THE APERTURE CLUB
Leichhardt
06.2020 - Current
- Assisted with makeup, hair styling, and wardrobe selection to ensure the desired look was achieved.
- Developed creative ideas for photo shoots that highlighted the clothing in an attractive manner.
- Collaborated with photographers to create poses that best showcased products or concepts while maintaining a professional demeanor.
- Reviewed images after each shoot and made adjustments as needed based on feedback from photographer or art director.
- Traveled to different locations for photoshoots when required.
- Maintained a positive attitude while working long hours under challenging conditions at times.
Store Manager
THE SOURCE BULK FOODS - BALMAIN
11.2019 - Current
- Administration, Running weekly reports, Liaising with all stakeholders,
- Staff mentoring and training
- Transaction Processing - Managed cash and EFTPOS payments both in-store and online. Accurately recorded all cash movements while following policies on large note transactions and cash out
- Created customer accounts/records when processing new memberships
- Bank Reconciliation
- Roster Scheduling
- Building rapport with regular customers
- Data Processing
- Stock-take
Retail Assistant
WHOLEFOODS HOUSE
Balmain
02.2024 - 07.2024
- Kept up-to-date knowledge of all products available in the store.
- Performed regular inventory checks to ensure accurate stock control.
- Assisted customers with product selection, answered queries and provided advice.
- Assisted in setting up promotional displays, signage and window displays.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Processed payments using cash register, credit card machine and POS system.
Customer Service Assistant/Cashier
CELLABRATIONS DRUMMOYNE
02.2019 - 08.2020
- Extensive knowledge on the products at hand, RSA and ID checks, Customer Service, Providing customers with a memorable experience, Offering in store tastings of new products, Signing up new members to our loyalty program, Tailored recommendations
Customer Service/Cashier
IGA DRUMMOYNE
12.2018 - 08.2020
- Customer service, Problem solving, Cash handling, End-of-day processing
Café All Rounder
ABOUT LIFE
Rozelle
04.2016 - 12.2018
- Customer service, Problem solving skills, Ability to work front of house, Strong barista skills, Cash handling, End-of-day processing
Crew Trainer
MCDONALDS DRUMMOYNE
03.2012 - 04.2016
- Training and mentoring new staff members, Rapid time constraints, Customer service, Food and safety handling
Part Time Assistant Store Manager
BLOCKBUSTER DRUMMOYNE
06.2014 - 09.2015
- Customer service, Cash handling, End-of-day processing
Education
HSC -
HUNTERS HILL HIGHSCHOOL
12.2014
Makeup and Beauty Services Cert 1 -
TAFE MEADOWBANK
12.2012
Skills
- 7 years working in customer service
- Strong communication skills both written and verbal
- Filing and record keeping
- Ability to work in a team and individually
- Knowledge of office procedures
- Solid problem solving skills
- Data Processing
- Cash management
- Solid computer skills
- Inventory control
- Stock receipting
- End-of-day processing
- Sales negotiations
- Product selection
- Dispute resolution
Personal Characteristics
- Loyal
- Resourceful
- Calm under pressure
- Reliable
- Fast Learner
- Flexible
- Time Management
- Effective communication skills
- Mindful
Affiliations
- Cooking
- Gardening
- Secondhand shopping
- Upcycling and DIY projects
References
Nicole Wilcox
The Source Bulk Foods - Balmain
98100 0095
balmain@thesourcebulkfoods.com.au
Jacqui Henderson
Wholefoods House - Balmain
8123 1700
wfh@wholefoodshouse.com.au
Sharon Hickey
The Aperture Club
Sharon@theapertureclub.com.au
Timeline
Retail Assistant
WHOLEFOODS HOUSE
02.2024 - 07.2024
Model/ Photographer Assistant
THE APERTURE CLUB
06.2020 - Current
Store Manager
THE SOURCE BULK FOODS - BALMAIN
11.2019 - Current
Customer Service Assistant/Cashier
CELLABRATIONS DRUMMOYNE
02.2019 - 08.2020
Customer Service/Cashier
IGA DRUMMOYNE
12.2018 - 08.2020
Café All Rounder
ABOUT LIFE
04.2016 - 12.2018
Part Time Assistant Store Manager
BLOCKBUSTER DRUMMOYNE
06.2014 - 09.2015
Crew Trainer
MCDONALDS DRUMMOYNE
03.2012 - 04.2016
HSC -
HUNTERS HILL HIGHSCHOOL
Makeup and Beauty Services Cert 1 -
TAFE MEADOWBANK
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