Dynamic retail stylist with proven expertise in customer service and sales. Achieved and exceeded sales targets while enhancing customer experiences through personalised styling and product knowledge.
Overview
2
2
years of professional experience
Work History
Stylist
Lovisa
04.2025 - Current
Delivered personalised styling advice to customers, enhancing their confidence and overall shopping experience.
Demonstrated strong product knowledge of jewellery, accessories, and seasonal collections to drive sales.
Performed professional ear piercings in line with Lovisa’s safety and hygiene standards, ensuring a positive and safe customer experience.
Maintained compliance with health and safety procedures, including sanitisation of tools and customer aftercare guidance.
Supported customers in selecting pieces that matched their personal style, occasion, or gifting needs.
Achieved and exceeded sales targets through upselling and add-on recommendations.
Provided friendly and efficient service in a fast-paced retail environment.
Assisted in store presentation, stock replenishment, and visual merchandising to uphold the brand image.
Handled transactions accurately and efficiently using POS systems.
Worked collaboratively with team members to create a welcoming, customer-focused atmosphere.
Management of Online Fashion Business
Depop
01.2024 - 06.2025
Launched and managed online fashion business, overseeing operations from product sourcing to customer service.
Negotiated with suppliers to secure cost-effective pricing and maintain product quality.
Managed inventory, pricing, and stock levels to maximise profitability.
Processed and fulfilled online orders, coordinating logistics for timely delivery.
Monitored sales trends and consumer behaviour to refine marketing strategies.
Handled customer inquiries, complaints, and returns, ensuring high satisfaction levels.
Utilised platforms like Shopify, Depop, and Etsy while implementing SEO and social media marketing strategies.
Office Assistant
White Infrastructure Services
11.2023 - 03.2025
Acquired technical skills utilising programs such as Microsoft Excel, Word, PowerPoint and Adobe products.
Acted as a primary point of contact for clients, ensuring their needs were met with professionalism and efficiency while building strong, trusting relationships.
Successfully organised and managed meetings, including scheduling, preparing agendas, and documenting minutes. Handled invoicing processes, ensuring accuracy and timely follow-ups to maintain smooth business operations.
Provided comprehensive office assistance, contributing to daily operations by managing correspondence, maintaining filing systems, and supporting team members with various administrative tasks
Provided administrative support to team members, helping them meet their goals and deadlines efficiently.
Monitored and responded to emails and correspondence, ensuring timely and effective communication within the office and with clients.
Education
High School Certificate -
Danebank Anglican School For Girls
Sydney, NSW
12-2024
Bachelor of Laws -
University of Technology Sydney
Sydney, NSW
Skills
Team collaboration
Time management
Trend awareness
Attention to detail
Excellent communication
Motivated and positive
Multitasking and organisation
Approachable, reliable, and confident with customers
Volunteer Work 2023-2025
Push Up Challenge - I participated in the Push Up Challenge, where I set a goal to complete a certain number of push-ups over the course of the challenge. Through this initiative, I raised awareness and funds for mental health support, while also encouraging others to join and contribute to the cause.
Ks for Katoke - With my team, I organised local events and promoted the cause to my community, all to raise money for building sustainable projects and improving the living conditions of people in the Katoke region.
Toys n Tucker - I packed Christmas hampers with toys and food for families in need with the volunteer team. My efforts were focused on ensuring that disadvantaged children and families had a special Christmas.
Share the Dignity - I organised donation drives and raised awareness in my community about the importance of access to basic hygiene products for women experiencing homelessness.