Zarah Thompson

• Maintained consistent quality and high accuracy when preparing identical dishes every day.
• Set up and performed initial prep work for food items such as veggies, sauces, cheese, etc.
• Performed work station prep, including cutting and prepping vegetables and chicken and checking quality of food prep prior to shift station
• Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
• Created approximately 30 orders simultaneously during busy periods.
• Enforced proper sanitation practices to prevent spoiling or contamination of foods.
• Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
• Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
• Placed frequently used food such in proper storage containers and placed perishable items in refrigerator.
• Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
• Replenished food items from inventory and rotated ingredients to use oldest products first.
• Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
• Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.

• Processed credit card, EBT and gift certificate payments in electronic computer systems.
• Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
• Greeted customers and responded to informational requests.
• Stayed up to date on current item discounts to support promotions.
• Restocked FOH with silverware, straws, napkins and condiments.
• Increased sales by suggesting specific purchases to customers.
• Assisted customers to find appropriate products, answered product questions and provided product solutions.
• Welcomed customers, offering assistance to help find necessary store items.
• Properly verified customer identification for alcohol or tobacco purchases.
• Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Answered phone calls to assist customers with questions and pick up orders.

• Maintained accuracy while handling payments, giving change and printing receipts to customers.
• Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
• Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
• Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
• Increased sales of high margin menu items through effective upselling.
• Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
• Minimized customer wait times by efficiently taking and filling large volume of orders each day.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.

• Scheduled dog walking services and collected payments from pet owners.
• Observed animals and conducted examinations to identify signs of injury, illness or disease.
• Monitored dogs throughout walks to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
• Fed and cared for up to 10 pets per week during owners' absences.
• Walked over 20 dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
• Developed long-term relationships with clients and bonded with animals through regular contact.
• Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
• Kept dogs safe by remaining alert to environmental conditions.
• Delivered consistent customer service to pet owners, effectively.
• Fed animals twice daily and refilled water dish for fresh water supply.
• Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
• Walked dogs at appropriate pace for breed, age and abilities to offer endurance-building jogs for athletic dogs and gentler walks for smaller, special needs or geriatric dogs.
• Monitored animals during group play sessions, checking for signs of aggressive or fearful behavior and to prevent biting among dogs.

• Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
• Helped students gain confidence in singing and being in front of a large audience
• Worked one-on-one with students to create individualized lesson plans to increase progress.
• Taught students new skills on how to handle certain situations on stage
• Kept an emotional connection with students to make them feel more comfortable
• Understood and kept maintenance on students needs

- Cleaned Dog Cages

- Refilled Food Bowls

- Cleaned Cat Cages

- Checked on Dogs and Cats for injuries/illness

- Took Dogs on a walk/play