Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Zaraiah Jayde White

Tannum sands

Summary

I have been with UGL for almost a year now and have gained so much experience with managing administrative tasks efficiently. Utilizing my organizational and time management skills to support the business operations. I have proven the ability to collaborate with teams and adapt to the dynamic business environments while maintaining focus on achieving results. I am very eager to continue expanding my knowledge and even more so pursue my career within UGL.

Overview

13
13
years of professional experience

Work History

Business Administration Trainee

UGL Services
06.2024 - Current
  • I have had a great experience with procurement, creating and processing purchase orders, ensuring accuracy and compliance with company policies. Also verified invoices against purchase orders and goods receipting to ensure accurate payments processing.
  • Onboarding/Recruiting -Making sure new starters/subcontractors were conducted correctly through the onboarding system. Managing the onboarding processes and ensuring the employees were knowledgeable about the company policies, procedures.
  • Payroll/Time sheeting - Processed payroll for numbers of employees on a weekly bases, ensuring all data was accurate and meeting the deadlines. Reconciled payroll data and resolved discrepancies to maintain data integrity.
  • Providing administrative support to my team, including scheduling meetings, managing calenders, answering queries and resolving any issues.
  • Handled the constant ongoing and outgoing mail and correspondence.
  • Supporting end of month processes, such forecasting, commitments, Synergy reports and collating invoices for our finance lead.
  • Coordinated and scheduled training sessions for employees, ensuring their required Certifications and Documents were all up to date.
  • Managed employee expense and processed reimbursements using concur.
  • Gained confidence in required software programs as SAP, Beakon, Etch, VIMS, Microsoft Excel, Concur, Gentec ID, APLNG SharePoint etc.

Assistant Retail Store Manager

Style House Fashion
07.2019 - Current
  • Assisted store manager in meeting standards for customer service and quality.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, in-store and online processes, complicated issues, and difficult customers.
  • Answered questions about store policies and addressed customer concerns.
  • Optimized store displays and appearance via strategic merchandising.
  • Investigated market to identify seasonal trends to help with the businesses social media platforms.
  • Supported senior management in implementing and upholding store policies and procedures.
  • Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.
  • Implemented strategies focused on increasing store sale and customer satisfaction.
  • Helped create content for marketing on all social platforms.

Waitress & Bar Maid

Green Turtle Restaurant & Cafe
07.2018 - 06.2019
  • Maintained knowledge of menu items, liquor brands and non-alcoholic selections to enhance customer experience and expedite service.
  • Duties included delivering friendly and fast service.
  • Monitoring dining room to ensure optimal experience for customers, answered questions about menu selections and made recommendations when requested.
  • Trained new front of house staff to ensure they know all safety procedures, food handling and restaurant protocols.
  • Adhered to alcohol policies, procedures and complied with local and state laws.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Cleaned and stocked kitchen and bar inventory, placed orders for additional products and supplies.

Sales Assisstant

Agnes Water Bakery & Cafe
07.2015 - 02.2019
  • Provided superior customer service to our guests.
  • Operated commercial kitchen equipment and tools.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Trained new staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Managed efficient cash register operations, including end of the day takings and banking.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Receptionist / Tea N Tidy Girl

Fresh Exfoliants & Tanning
01.2012 - 03.2014
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone calls promptly, confirming appointments, and updating client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved any customer complaints and problems.
  • Handled cash transactions and maintained sales and payment records accurately.

Education

Year 12 Certificate -

Rosedale State School
11.2016

Skills

  • Team Worker
  • Safety first
  • Organised
  • Confident
  • Goal attainment
  • Approachable manner
  • Great communication and friendly
  • Fast learner
  • Open to learning in new areas

references

  • Kym Swadling, National Finance Lead, UGL Services, Level 3/93 Goondoon St, Gladstone, 0404037754
  • Mark Davies, APLNG Contract Manger, UGL Services, The APLNG Facility, Curtis Island, Gladstone, 0434603626
  • Gabrielle Frost, Manager/Owner, Style House Fashion, Sun Valley Marketplace Kin Kora, Gladstone, 0439815495
  • Wayne Mellick, Manager/Owner, Reef 2 Beach Surf Shop, 1/LOT Round Hill Road, Agnes water, (074) 974-9072
  • Ying Ruan, Manager/Owner, Agnes Water Bakery & Cafe, Agnes Water, Queensland, (074) 974-9500
  • Kerrie Burke, Owner/Manager, Green Turtle Restaurant & cafe, Agnes Water, Queensland, (074) 974-7510


Timeline

Business Administration Trainee

UGL Services
06.2024 - Current

Assistant Retail Store Manager

Style House Fashion
07.2019 - Current

Waitress & Bar Maid

Green Turtle Restaurant & Cafe
07.2018 - 06.2019

Sales Assisstant

Agnes Water Bakery & Cafe
07.2015 - 02.2019

Receptionist / Tea N Tidy Girl

Fresh Exfoliants & Tanning
01.2012 - 03.2014

Year 12 Certificate -

Rosedale State School

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Zaraiah Jayde White