Zari Brosolo
Flemington, Melbourne ,VIC
Summary
Motivated and passionate worker in retail management, with a proven track record of supervising sales teams to exceed sales targets. Skilled in produce presentation, inventory management, and customer service excellence, ensuring smooth store operations, and enhanced shopping experiences. Demonstrated ability to implement effective sales strategies, and improve team performance through motivational leadership. Skilled in food preparation, customer service, and cash handling. Strong ability to multitask under pressure while maintaining high standards of cleanliness and product quality. Demonstrated success in fostering positive customer relationships and improving operations in any workplace.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Supervisor/Produce Supervisor
Organic Wholefoods Flemington
Flemington , Victoria
08.2023 - Current
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- I underwent OHS food safety when packaging the company's products.
- I became knowledgeable in the health field and provided detailed information to customers.
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
- Conducted regular performance reviews with staff members to provide feedback on their progress.
- Ensured that produce and displays were present at an exceptional level for customers.
- Updated visual merchandising displays to attract customers and promote sales.
- Analyzed sales data to identify trends, opportunities, and areas for improvement.
- Resolved customer complaints and issues, maintaining high customer satisfaction ratings.
Barista and Waitress
Spade To Blade Catering
09.2018 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Prepared and served alcoholic beverages.
- Worked at busy weddings and functions, serving food and beverages.
Front of House Team Member
Pancho
08.2022 - 05.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Successfully used programs for digital ordering.
- Was trained by other Baristas on a coffee machine.
Front of House Team Member
Lavendula Farm
04.2022 - 12.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Greeted customers and answered inquiries regarding menu items and specials.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Performed farm orientated tasks such as feeding animals, collecting firewood to light fires and gardening.
- Bottled up produce and helped in the production of botanical products.
Front of House Team Member
La Luna Pizzeria
12.2021 - 11.2022
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Stored food in designated containers and storage areas to prevent spoilage.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Food preparation such as making and rolling out dough.
- Established welcoming atmosphere by greeting each guest warmly.
- Cut and boxed pizzas directly from an oven.
Dog Walker
Wayne Little
01.2017 - 10.2018
- Provided dogs with exercise and fresh air to promote dog health.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Made owners comfortable with care by following instructions and meeting dog needs.
General Assistant
Hepburn General Store
10.2017 - 09.2018
- Packaged food for sales.
- re stocked shelves and fridges.
- Weighing and preparation of food.
- Assisted in closing time, stacking furniture.
- Cleaning jobs such as window cleaning, vacuuming and mopping.
General Assistant
Portal 108
10.2017 - 08.2018
- Sorted and distributed incoming mail and coordinated departmental package pickup and delivery.
- Steam ironed clothing for customer purchase.
- Folded clothing items form display.
- Polished jewellery
- Cleaned and dusted surface areas for aesthetic purposes
Education
Graduated With A Year 12 Certificate.
Daylesford Secondary College.
Daylesford, VIC11.2021
Skills
- Adaptive and Creative
- Presentation
- Conflict Mediation
- Cash Register Operation
- Ability for work under pressure
- Food Preparation and Safety
- POS System Operations
- Table Setting Knowledge
- Station Preparation
- Team Instructions
- Beverage Preparation
- Upselling
Certification
Responsible Service of alcohol certification
References
Gary Thomas (Spade to Blade Catering)
ph. 0448 483 616
gary@spadetoblade.com
Lauren Crowe (Pancho)
ph. 0402 799 166
panchodaylesford@gmail.com
Kylie Hickson (Pizzeria La Luna)
ph. 0409 822 354
Timeline
Retail Supervisor/Produce Supervisor
Organic Wholefoods Flemington
08.2023 - Current
Front of House Team Member
Pancho
08.2022 - 05.2023
Front of House Team Member
Lavendula Farm
04.2022 - 12.2022
Front of House Team Member
La Luna Pizzeria
12.2021 - 11.2022
Barista and Waitress
Spade To Blade Catering
09.2018 - Current
General Assistant
Hepburn General Store
10.2017 - 09.2018
General Assistant
Portal 108
10.2017 - 08.2018
Dog Walker
Wayne Little
01.2017 - 10.2018
Graduated With A Year 12 Certificate.
Daylesford Secondary College.
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