Zari Simpkin
Deception Bay,QLD
Summary
Knowledgeable and dedicated customer service professional with experience in the retail and food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
Target
10.2023 - 03.2024
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Checked product levels.
- Processed and packaged stock items for customer purchases.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials.
- Maintained store assets with effective loss prevention strategies.
KFC - Front of House
KFC
08.2022 - 12.2023
- Remembered, recited and promoted variety of menu items.
- Monitored dining room inventory and replenished as necessary.
- Greeted store customers and discussed needs.
- Safely and securely unloaded stock to ensure no damage during the process.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Waitress Supervisor
Cafe Lacuna
01.2021 - 02.2023
- Greeted new customers, discussed specials, and took drink orders.
- Supervised food presentation and plating to enhance visual appeal.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Year 11
Deception Bay State High School
Decepiton BaySkills
- Customer Service
- Cash Handling
- Stock Control
- Time Management
- Merchandise Stocking
- Packing and shipping
- Flexible Schedule
- Inventory Tracking
Certification
BSB30120 - Certificate III in Business
Timeline
Customer Service Assistant
Target
10.2023 - 03.2024
KFC - Front of House
KFC
08.2022 - 12.2023
Waitress Supervisor
Cafe Lacuna
01.2021 - 02.2023
Year 11
Deception Bay State High School
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