Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Zarina MMontenegro Mendivelso

Gold Coast,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Care Advisor

Multicultural Communities Council Gold Coast-CURA
Gold Coast, QLD
02.2021 - Current
  • Provided comprehensive assessments of clients' needs and developed individualized service plans.
  • Developed and maintained relationships with community resources to ensure access to services for clients from different cultures and backgrounds.
  • Assisted clients in identifying their strengths, abilities, goals, and objectives.
  • Collaborated with the multidisciplinary team to provide optimal care for clients.
  • Coordinated referrals to appropriate medical specialists or community agencies.
  • Engaged in ongoing communication with family members of clients regarding progress and treatment plans.
  • Participated in educational programs designed to improve knowledge of current best practices in the field.
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.

Case Manager- Training and Development

Thamarrur Development Corporation
Wadeye, NT
06.2019 - 06.2021
  • Deliver case management and support services for job seekers.
  • Eliminated the jobseekers' barriers to employment by creating individualised plans to enable their successful job placement.
  • Collaborated with Activity Supervisors, employers, employment agencies (Service Australia) and Registered Training Organisations for complying with the jobseekers’ and Professional and Technical Advisory Committees requirements.
  • Effectively match clients to vacancies or reverse market client to employers meeting KPIs to maximise job placement.
  • Referred all jobseekers to appropriate support services, including trainers and CDP providers for developing their skills, health services and counseling services.
  • Mentoring youth and adults to support their readiness to join the work force

Early Years Educator

Wunan coorporation
Kununurra, WA
09.2018 - 06.2019
  • Developed engaging activities to help vulnerable children develop physical, social and emotional skills.

· Lead and mentoring a team of support workers

· Assist the Manager with the development of funding applications and budgets preparation.

· Assist in the development of policies and procedures where required.

· Develop and maintain appropriate records of activities and client case management files.

· Report all risk, hazards, near misses and accidents in accordance with correct procedures and act to remove any hazards.

· Support vulnerable aboriginal families through the development of workshops.

Education

Certificate III - Individual Support

TAFE
Gold Coast
06-2021

Certificate III - Youth Development And Counselling

The Career Academy
Sydney, NSW
08-2020

Diploma - Community Services Specialised in Case Management

Inspire Education Australia
Kununurra, WA
01-2019

Diploma - Leadership And Management

Imagine Education Australia
Gold Coast, QLD
04-2016

Master Degree - Applied Linguistic

Griffith University
Gold Coast, QLD
07-2014

Skills

  • Client Confidentiality
  • Cultural Sensitivity
  • Care Coordination
  • Follow-up skills
  • Office Administration
  • Cross-Functional Teamwork
  • Creative Problem-Solving
  • Customer Service
  • Verbal and written communication
  • Strategic Planning
  • Goal Setting

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Care Advisor

Multicultural Communities Council Gold Coast-CURA
02.2021 - Current

Case Manager- Training and Development

Thamarrur Development Corporation
06.2019 - 06.2021

Early Years Educator

Wunan coorporation
09.2018 - 06.2019

Certificate III - Individual Support

TAFE

Certificate III - Youth Development And Counselling

The Career Academy

Diploma - Community Services Specialised in Case Management

Inspire Education Australia

Diploma - Leadership And Management

Imagine Education Australia

Master Degree - Applied Linguistic

Griffith University
Zarina MMontenegro Mendivelso