Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ZARIN TASNIM EKRAM CHOMOK

Bundoora,VIC

Summary

Retail Assistant Manager with 2 years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.

Overview

8
8
years of professional experience

Work History

Breakfast Cook

Street Taste
06.2024 - Current
  • Consistently maintained a positive attitude under pressure, fostering a supportive team environment within the kitchen staff.
  • Handled special dietary requests with care, ensuring the satisfaction of all guests regardless of restrictions or preferences.
  • Enhanced customer satisfaction by consistently preparing and serving high-quality breakfast dishes.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.


Reference

Manager : 0473614724

Waitress

Street Taste
03.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.


Reference

Manager : 0473614724

Retail Assistant Manager

Aarong
03.2022 - 11.2023
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
  • Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.

Retail Worker

Inglot Cosmetics
09.2021 - 02.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.

Retail Cashier

Foring
02.2020 - 08.2021
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.

Retail Worker

Sopno
04.2018 - 01.2020
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.

Waitress Trainee

Chefmate
06.2016 - 03.2018
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.

Education

Master of Arts - Digital Communications And Media

RMIT University
12.2025

Bachelor of Arts - Visual And Performing Arts

Dhaka University
06.2021

Skills

  • Merchandise Display
  • Store operations
  • Customer Engagement
  • Retail Operations
  • Computer Skills
  • Teamwork and Collaboration
  • Customer Service
  • Team Leadership

Languages

Fluent in Reading, Writing, Speaking and Listening (Both in Bengali and English Languages).

Timeline

Breakfast Cook

Street Taste
06.2024 - Current

Waitress

Street Taste
03.2024 - Current

Retail Assistant Manager

Aarong
03.2022 - 11.2023

Retail Worker

Inglot Cosmetics
09.2021 - 02.2022

Retail Cashier

Foring
02.2020 - 08.2021

Retail Worker

Sopno
04.2018 - 01.2020

Waitress Trainee

Chefmate
06.2016 - 03.2018

Master of Arts - Digital Communications And Media

RMIT University

Bachelor of Arts - Visual And Performing Arts

Dhaka University
ZARIN TASNIM EKRAM CHOMOK