Motivated and adaptable professional with experience in customer service, hospitality, and retail. Skilled in problem-solving, teamwork, and communication, with a strong work ethic and attention to detail. Seeking opportunities in a dynamic environment to contribute and grow both personally and professionally.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Server
Savvy Squire
09.2024 - 01.2025
Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Established rapport with regular customers, fostering loyalty through exceptional service.
Bakery Clerk
Brumby's Bakery Mountain Creek
04.2023 - 08.2023
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
Waiter/Front of House
Augellos Restaurante and Pizzeria
06.2022 - 09.2022
Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Retail Assistant/Social Media Coordinator
Hipland
11.2021 - 01.2022
Greeted customers, helped locate merchandise, and suggested suitable options.
Enhanced store appearance through diligent merchandising and regular upkeep of displays.
Used POS system to process sales, returns, online orders, and gift card activations.
Maintained a clean, organized, and visually appealing retail environment for an enjoyable shopping experience.
Education
Mountain Creek State High School
Mountain Creek, QLD, 4557
12-2021
Skills
Situational Insight
Forward-Looking Decision Making
Effective Stress Management
Strong Verbal Communication
Flexible and adaptable
Friendly, positive attitude
Creative Problem-Solving
Customer service
Hobbies and Interests
Acting
Art
Music
Literature
Philosophy
Photography
Certification
SITHFAB021 Provide Responsible Service of Alcohol
Interests
Experimenting with different creative mediums, like acting, writing, and music, to expand skills and techniques
Fashion and Style
Exploring various forms of art, such as acting, poetry, and music, to nurture creativity and personal growth
Mycology
Photography
Personal Development and Self-Improvement
Science and technology
Timeline
Restaurant Server
Savvy Squire
09.2024 - 01.2025
Bakery Clerk
Brumby's Bakery Mountain Creek
04.2023 - 08.2023
Waiter/Front of House
Augellos Restaurante and Pizzeria
06.2022 - 09.2022
Retail Assistant/Social Media Coordinator
Hipland
11.2021 - 01.2022
Mountain Creek State High School
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