Summary
Overview
Work History
Skills
Accomplishments
Certification
Languages
Contact
Accomplishments
Skills
Timeline
Generic

Zarko Lukic

Thomastown,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Knowledgeable Desired Position with proven track record in managing technical services teams and optimizing operational efficiency. Successfully led multiple projects that streamlined processes and implemented innovative solutions. Demonstrated expertise in team leadership and technical troubleshooting, ensuring high-quality service delivery.

Technical services professional with in-depth experience in managing service operations and delivering high-impact technical solutions. Known for fostering team collaboration and consistently achieving project goals. Adaptable to evolving requirements and skilled in problem-solving and stakeholder communication.

Experienced with managing technical services to ensure optimal performance and client satisfaction. Utilizes strong project management skills and technical expertise to deliver solutions that enhance service quality. Track record of fostering collaborative team environments and driving continuous improvement initiatives.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Technical Services Manager

Mobile Tech's 2 You
Melbourne, VIC
03.2024 - 10.2024
  • Monitored work procedures, work schedules and expedited workflow.
  • Established, updated and applied guidelines for access control, vulnerability patching and virus protection to lower risk of incidents.
  • Championed adherence to industry standards ensuring compliance with relevant regulations.
  • Enhanced technical support efficiency by optimizing workflows.

Skills

  • Self-Motivated
  • Problem-Solving
  • Critical Thinking
  • Maintenance and Repair
  • Analytical and Critical Thinking
  • Planning and Coordination
  • Decision-Making
  • Training and Development
  • Teambuilding
  • Interpersonal Communication

Accomplishments

  • Supervised team of Number staff members.
  • Resolved product issue through consumer testing.

Certification

  • Area of certification Training - Timeframe
  • Licensed Job Title - Timeframe
  • Certified Job Title, Company Name - Timeframe

Languages

Serbian
Native or Bilingual
Croatian
Full Professional

Contact

Thomastown, VIC 3074

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result by introducing Software for Type tasks.
  • Documented and resolved Issue which led to Results.

Skills

  • Good Telephone Etiquette
  • PPE Compliance
  • Excellent Communication

Timeline

Technical Services Manager

Mobile Tech's 2 You
03.2024 - 10.2024
  • Area of certification Training - Timeframe
  • Licensed Job Title - Timeframe
  • Certified Job Title, Company Name - Timeframe
Zarko Lukic