Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zarlee Hale

Springfield Lakes,QLD

Summary

A highly motivated and results-driven professional with a strong background in hospitality and retail, bringing proven leadership, operational management, and customer service skills to the table. With extensive experience managing high-volume environments and overseeing teams in fast-paced settings, I have developed excellent problem-solving abilities, a keen eye for detail, and a strong capacity for multitasking. I have successfully handled large-scale operations and customer interactions, demonstrating my ability to lead teams and drive operational efficiency. Now, I am eager to transition into a management role, where I can apply my expertise in team leadership, inventory management, and customer service to support business growth and operational success. Passionate about the health and wellness industry, I am committed to helping organizations optimize processes, deliver exceptional customer experiences, and meet their goals.

Overview

8
8
years of professional experience

Work History

Sales Specialist

Nutrition Warehouse
08.2024 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Assist with receiving, inspecting, and organizing incoming nutritional products, ensuring they meet quality standards and are properly stored.
  • Replenish store shelves and bins, keeping aisles clear and organized for safe and efficient operations.
  • Maintain accurate records of inventory levels, product shipments, and order transactions
  • Provide expert guidance to customers on the benefits, uses, and proper storage of nutritional supplements, vitamins, protein powders, and other health products.
  • Assist customers with nutritional product inquiries, providing clear and accurate information about ingredients, benefits, side effects, and how to incorporate products into a healthy lifestyle.
  • Maintained current knowledge of evolving changes in marketplace.
  • Achieved sales targets through effective communication and persuasive selling techniques.

Store Team Member

Woolworths Supermarket
11.2021 - Current
  • Efficiently handle cash, credit cards, and vouchers for payment transactions.
  • Provide excellent customer service
  • Greet customers upon entry with a friendly smile, creating a welcoming atmosphere
  • Maintain clean and orderly checkout areas
  • Responsible for stocking shelves
  • Mark prices on items according to store pricing guidelines, and assist customers in locating and purchasing products
  • Proficiently handle work tasks in cold fridge and produce areas, including stocking and replenishing inventory, rotating perishable items.

Sales Assistant

Telstra
06.2023 - 05.2024
  • Exceptional communication skills to build rapport with customers.
  • Vast technological skills to efficiently manage customer accounts
  • Attention to detail when picking the right products for customers wants and needs
  • Providing excellent customer service by greeting
  • Adaptability to perform while remaining flexible in a fast-paced environment
  • Educate customers on Telstra products.

Packer (Casual)

DB Schenker Logistics
12.2020 - 03.2021
  • Utilised voice pick technology to efficiently and accurately fulfil customer orders
  • Packed and prepared orders for shipping, carefully checking for accuracy and quality
  • Maintained a clean and organised work area
  • Adapted to changing priorities and worked in a fast-paced environment to meet deadlines

Line Worker

HILTON FOODS
02.2020 - 04.2020
  • Worked on a fast-paced production line
  • Packed and checked the quality of food products and packaging
  • Ensured a consistent supply of product on the conveyor belt
  • Maintained cleanliness and organisation of work area

Conservation and Land Management Trainee

BUSY At Work
04.2019 - 12.2019
  • Assisted in the daily operations of bushland restoration programs
  • Utilised and maintained horticultural equipment
  • Attended and completed the requirements of a registered training organisation
  • Contributed to improving teamwork
  • Followed all safety protocols and guidelines to ensure a safe work environment

Bartender

CSI
05.2017 - 10.2018
  • Prepared a wide range of alcoholic and non-alcoholic beverages
  • Closed down and cleaned the bar and functions
  • Mixed ingredients to prepare cocktails
  • Demonstrated exceptional time management and multitasking skills during busy functions,

Bar staff/Kitchen hand

Racehorse Hotel
07.2017 - 01.2018
  • Prepared a variety of alcoholic and non-alcoholic beverages for bar and restaurant patrons,
  • Took orders and served food to customers,
  • Collected and washed dishes and cutlery
  • Worked efficiently during functions with large crowds
  • Demonstrated flexibility and adaptability in handling various tasks, including bar service, food service, and dishwashing

Bar staff/Kitchen hand

Mt Crosby Bowls
05.2017 - 10.2017
  • Preparing alcohol or non-alcohol beverages
  • Interacting with customers, taking orders and serving snacks and drinks
  • Able to work fast and efficiently when dealing with large amounts of people
  • Collect and wash dishes and cutlery
  • Take orders and present food to customers.

Education

High school or equivalent -

Bundamba High School

Certificate I in Construction in Construction -

White card -

Certificate I in Land management and conservation -

Skills

  • Cash handling
  • Customer Service
  • Hospitality
  • Warehouse Experience
  • Packaging
  • Cleaning Experience
  • Order Picking
  • Voice picking
  • Flexibility
  • Team work
  • Emotional intelligence and people skills
  • Creativity
  • Problem solving skills

Timeline

Sales Specialist

Nutrition Warehouse
08.2024 - Current

Sales Assistant

Telstra
06.2023 - 05.2024

Store Team Member

Woolworths Supermarket
11.2021 - Current

Packer (Casual)

DB Schenker Logistics
12.2020 - 03.2021

Line Worker

HILTON FOODS
02.2020 - 04.2020

Conservation and Land Management Trainee

BUSY At Work
04.2019 - 12.2019

Bar staff/Kitchen hand

Racehorse Hotel
07.2017 - 01.2018

Bartender

CSI
05.2017 - 10.2018

Bar staff/Kitchen hand

Mt Crosby Bowls
05.2017 - 10.2017

Certificate I in Construction in Construction -

White card -

Certificate I in Land management and conservation -

High school or equivalent -

Bundamba High School

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Zarlee Hale