I am a hard-working and passionate professional with a bubbly personality and friendly demeanour. Skilled in customer service with excellent communication skills, I am a people person who thrives in team environments. always up for a challenge, I adapt well to new environments and tasks, ensuring high performance and positive outcomes in every job I undertake.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assiting in Packing Orders/Social Media Marketing
Endorfix
04.2024 - Current
Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
Participated in brainstorming sessions to generate creative ideas for campaigns.
Researched current trends and best practices to develop innovative and impactful campaigns.
Generated leads through the creation of compelling and shareable content for various digital channels.
Completed packing of orders, scanning unfilled orders in and shipping orders off to customers.
Woolworths Team Member
Woolworths Group
09.2023 - Current
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payments from customers.
Assisted with inventory counts and stock organising.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Offered extra assistance and a helping hand when necessary.
Ensured a friendly and welcoming energy toward all customers.
Interior Design
The Uncommon Room
04.2022 - 12.2023
Assisted in the selection of furniture, materials, and finishes for cohesive interior design schemes.
Maintained knowledge of constantly changing interior design trends and products.
Staged countless homes for sale. Chose colour schemes, furniture, decor, to suit the clients needs for sale.
Assisted in interior design projects needing professional consultations.
Collaborated closely with interior designers to integrate artwork seamlessly into residential or commercial spaces according to client preferences and aesthetic goals.
Meeting and consulting with clients, assessing properties, making recommendations for improvements, etc.
Installing furniture and other items to decorate and furnish homes, then removing staging items after the home is off the market.
Worked in a warehouse setting, organising stock, interior/ exterior pieces, creating an efficient system for the staging and de-staging of homes.
Contributed to the creation of a showroom, warehouse sales, social media advertisements/content, etc.
Pharmacy Assistant
CDC Laurimar
07.2022 - 10.2022
Kept pharmacy counter and related areas clean, neat and organized.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Counted and labeled prescriptions with correct item and quantity.
Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Re-stocked shelves, facing up prescribed medications and health care products.
Completed checklists provided by manager during each shift quickly and efficiently.
Developed friendly relationships with regular customers and provided helpful customer service at all times.
Babysitting + Volounteer Work at Primary School
Family Friends/Apollo Parkways PS
05.2022 - 07.2022
Babysitting:
Demonstrated respect, friendliness and willingness to help wherever needed.
Babysitting for friends and family when needed.
Creating activities/games to play to keep children entertained.
Provided/cooked meals for children.
Work experience (Primary School)
Assisted a grade 1 class, contributed to their learning activities and work
Used critical thinking to break down problems, evaluate solutions and make decisions.
Ran classes by myself and contributed my initiative to helping the kids in group work.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed trusting relationships with students and ensured patience and consistency within the workplace.
Induction to Bakers Delight
Heath Wyllie
05.2022 - 05.2022
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Completed a full induction to Bakers Delight store, learning the key skills needed for the workplace.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked a few shifts as a helping hand toward a family member, who owns the Seymour Bakers Delight store.
Education
Certificate IV Interior Design And Decoration - Interior Design
RMIT University
Melbourne, VIC
11.2023
Certificate III Interior Design - Interior Design
Box Hill Institute of TAFE
Melbourne, VIC
11.2022
No Degree - Secondary School
Loyola College
Watsonia, VIC
12.2022
Skills
Highly developed customer service and communication skills