Zarqa
Marsden,QLD
Summary
Dedicated bilingual early childhood educator with a blend of formal qualifications and real-life parenting experience. Expert in establishing secure and nurturing spaces through strategic planning and conflict management. Connects educational principles with family requirements, providing essential support for children and confidence for parents.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Home-Based Stitching & Alteration Service Provider
Self-Employed
Marsden, Australia
05.2017 - Current
- Successfully run a home-based sewing and alteration service for nearly a decade, managing end-to-end customer consultation, order scheduling, and business communication.
- Deliver high-quality customer service by listening closely to client requirements, providing accurate timelines, and ensuring total satisfaction upon garment collection.
- Maintained precise attention to detail and high organizational standards while managing multiple client deadlines and a busy household.
- Built trusted relationships with diverse families in Marsden community through consistent, reliable, and friendly service.
Family Manager & Primary Caregiver
Private Residence
Marsden, Australia
10.2011 - Current
- Oversaw daily care, emotional well-being, and early development of three children, ensuring smooth transitions through all developmental stages from infancy to school age.
- Coordinated age-appropriate routines, including sleep schedules, nutritional meal planning, and structured screen-free play tailored to developmental needs.
- Addressed complex dietary needs and developmental milestones with patience and consistency, meeting each child's unique requirements.
Education
Certificate II - Skills for Work & Vocational Pathways
National College of Skills
Mossman, QLD05-2026
Certificate III - Early Childhood Education and Care
TAFE Queensland
QLD, Australia09-2020
Skills
- Customer engagement
- Bilingual communication
- Safety compliance
- Multitasking
- Adaptive Planning
- Conflict De-escalation
Work Eligibility
Australian Citizen (Full Working Rights)
Community Interests
- Creative Design & Fashion, Passionate about textiles, colors, and design, which translates into creating visually engaging, fun, and artistic play spaces for children.
- Professional Henna Artist, Skilled in intricate, traditional, and contemporary Henna designs, demonstrating a high level of patience, precision, focus, and artistic flair.
Core Strengths
- Languages, Proficient in English, Urdu, Hindi, Pashto, and Punjabi (highly capable of supporting multicultural families and inclusive communication).
- Customer Service & Communication, Proven ability to build friendly rapport with local clients, actively listen to specific requests, and deliver clear, professional updates.
- Multitasking & Classroom Flow, Comprehensive hands-on experience managing competing demands, preparing meals, organizing routines, and maintaining a calm environment.
- Behavior Guidance & Co-Regulation, Deep, practical knowledge of handling big emotions, de-escalating conflicts, and using positive reinforcement across different age groups.
Certification
- Foundations of Child Safety Training, Adelaide University, ONLINE 06/2026
- HLTAID012 Provide First Aid in An Education And Care Setting, 06/2026
- Working with Children, Blue Card, Exp Date: 29/05/2029
- Queensland Driving Licence, Open
Timeline
Home-Based Stitching & Alteration Service Provider
Self-Employed
05.2017 - Current
Family Manager & Primary Caregiver
Private Residence
10.2011 - Current
Certificate II - Skills for Work & Vocational Pathways
National College of Skills
Certificate III - Early Childhood Education and Care
TAFE Queensland