Zaryab Khalid
Liverpool,Australia
Summary
Experienced with guest services and customer satisfaction in hospitality industry. Utilizes effective communication and problem-solving to enhance guest experiences. Track record of collaborating with teams to maintain high service standards and adapt to changing needs.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
LA GIANNI
Italy
05.2024 - 08.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Receptionist
Cosmo hotel milan
Milan, Italy
01.2024 - 08.2024
- Greeted visitors and provided them with assistance.Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel ,scheduled appointments for clients, customers, and other visitors
Sales Associate
ESSELUNGA
Italy
02.2024 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Warehouse Worker
DITTA MOTELLI AUTO
Italy
11.2023 - 02.2024
- Loaded, unloaded, and moved material to and from storage and production areas.Mantained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Call Center Representative
COLLIGO
Milan, Italy
12.2021 - 12.2023
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner
Salesperson
Meglio Questo SPA
Milan, Italy
02.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.Answered phone promptly and directed incoming calls to correct offices.
Customer Service Representative
ASSIST
Milan, Italy
07.2021 - 12.2021
- Developed relationships with clients for increased loyalty and repeat business.
Education
Marketing - Business Administration
Bicocca University
Milan12.2023
Skills
- Organization skills
- Scheduling appointments
- Time Management
- Technical Support
- Telephone skills
- Scheduling
- Data Entry
- Mail handling
- Customer/Client relations
Languages
English
Professional Working
Italian
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Hospitality Worker
LA GIANNI
05.2024 - 08.2024
Sales Associate
ESSELUNGA
02.2024 - 07.2024
Receptionist
Cosmo hotel milan
01.2024 - 08.2024
Warehouse Worker
DITTA MOTELLI AUTO
11.2023 - 02.2024
Salesperson
Meglio Questo SPA
02.2022 - 01.2023
Call Center Representative
COLLIGO
12.2021 - 12.2023
Customer Service Representative
ASSIST
07.2021 - 12.2021
Marketing - Business Administration
Bicocca University