Summary
Overview
Work History
Education
Skills
Timeline
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Zavier Wuthrich

Mount Isa

Summary

Hi, my name is Zavier Wuthrich and I’m a student at Good Shepherd Catholic College. I really enjoy spending time outdoors, especially camping, fishing, and hunting. I also volunteer with the Queensland Rural Fire Brigade, which has been a great way to help out in the community and learn new skills.

Currently, I work at Kmart in retail. I've learned a lot about customer service, talking to people, and helping them find what they need. I always try to make sure customers have a good experience so they come back again. I enjoy working in a team, reaching our sales goals, and merchandising the store.

I am seeking a new role at BCF because it matches my interests and passion for the outdoors. I would love the opportunity to share my knowledge and help customers find the right gear for their adventures. I’m enthusiastic, reliable, and eager to learn more about the products BCF offers.


Overview

4
4
years of professional experience

Work History

Volunteer Firefighter

Queensland Rural Fire Brigade
03.2025 - Current
  • Operated fire suppression equipment, ensuring effective execution of firefighting strategies.
  • Conducted safety inspections on fire apparatus, maintaining compliance with operational standards.
  • Led drills and simulations, improving readiness and response times for emergency situations.
  • Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
  • Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.

Customer Service Representative

Kmart
11.2023 - Current
  • Resolved customer inquiries through effective communication across multiple channels
  • Processed orders accurately, ensuring timely fulfillment and customer satisfaction
  • Collaborated with team members to streamline service processes and improve response times
  • Educated customers on product features, enhancing user experience and loyalty
  • Met customer call guidelines for service levels, handle time and productivity.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Corporal

Air Force Cadets, Australian Airforce
02.2021 - 01.2025
  • Carried out day to day duties accurately and efficiently
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships
  • Identified issues, analyzed information solutions o problems.
  • Identified safety concerns
  • Team leader
  • Partake in team building events
  • Participate in drill and parade
  • Assist is event days in the hanger and out bush
  • Developed and maintained equipment inventory, ensuring readiness for training activities and missions.
  • Mentored junior cadets, promoting skill development and adherence to standards in performance evaluations.
  • Enhanced navigational skills training with introduction of advanced orienteering equipment, improving proficiency.
  • Fostered culture of respect and discipline, directly contributing to overall morale and performance of cadet corps.
  • Setting up camp, navigating different environments, and working as part of a team in the bush.

Food Service Worker

Hungry Jacks - Mount Isa
02.2023 - 02.2024
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Learned other teammates' work tasks to train as backup.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Monitored food quality and freshness throughout day.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Adjusted food preparation methods in accordance with customer requests.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Kept work spaces clean and tidy.
  • Prepared and cooked food to work place health and safety standards
  • Arrived on time for work
  • Restocked and refilled shelves and supplies

Education

Good Shepherd Catholic College
Mount Isa, QLD

Skills

  • Work Assignments
  • Fast-Paced Environment
  • Customer assistance
  • Heavy Lifting Capacity
  • Customer service
  • Store cleaning
  • Stock replenishment
  • Display maintenance

Timeline

Volunteer Firefighter

Queensland Rural Fire Brigade
03.2025 - Current

Customer Service Representative

Kmart
11.2023 - Current

Food Service Worker

Hungry Jacks - Mount Isa
02.2023 - 02.2024

Corporal

Air Force Cadets, Australian Airforce
02.2021 - 01.2025

Good Shepherd Catholic College

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