Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ZAY SHIH

NORTH BALWYN

Summary

Proven achiever in warehouse efficiency and team collaboration, I excelled at HB COMMERCE PTY LTD by leveraging my forklift operation expertise and exceptional attention to detail. Enhanced order accuracy and customer satisfaction through meticulous quality control and effective material handling. Skillfully balanced heavy lifting with fostering a safe and clean work environment, driving productivity and exceeding performance goals. Reliable Warehouse Assistant with 5 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety, and timely issue resolution. Hardworking Warehouse Picker knowledgeable in using modern warehouse equipment and techniques. Possesses excellent multitasking, problem-solving and communication skills. Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Warehouse Picker and Forklift Driver

HB COMMERCE PTY LTD
04.2022 - Current
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
  • Improved order accuracy by diligently picking products according to pick lists and packing slips.
  • Organized warehouse shelves and racks to maximize space utilization.
  • Operated pallet jacks to safely transport goods from warehouse to shipping area.
  • Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
  • Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.
  • Kept work areas neat, clean and free from debris.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.

Warehouse Picker

Wiseway Logistics
04.2020 - 04.2022
  • Collaborated with team members to achieve daily pick and pack goals.
  • Operated pallet jacks to safely transport goods from warehouse to shipping area.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
  • Assisted with unloading customer carts onto conveyor belt.
  • Provided detailed reports on inspection findings, enabling clients to make informed decisions about cargo handling.
  • Promoted a safe work environment by completing thorough pre-operation inspections of equipment and reporting any issues immediately.
  • Maintained high-quality standards in final products by conducting thorough inspections and following strict protocols.

Sales Manager

Whitehorse Road Liquor
08.2016 - 05.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.

Education

GED -

Taiwan
Taiwan

Skills

  • Product Labeling
  • Heavy Lifting
  • Order picking and processing
  • Material Handling
  • Package handling
  • Warehouse Safety
  • Shipping and packaging
  • Workplace Cleanliness
  • Loading and unloading
  • Order Preparation
  • Shipment Preparation
  • Forklift Operation
  • Pallet Jack Handling
  • Maintaining equipment
  • Stock replenishment
  • Order Picking
  • Product Packaging
  • Quality Control
  • Shipping and receiving
  • Hand-Eye Coordination
  • Attention to Detail
  • Time Management
  • Teamwork and Collaboration

Certification

  • VIC Driver's License

EXPIRES 16/08/2026

  • LICENCE PERFORM HIGHT RISK WORK . LO

ISSUSED 31/05/2022 EXPIRES 31/05/2027

  • LICENCE PERFORM HIGHT RISK WORK . LF

ISSUSED 16/11/2021 EXPIRES 16/11/2026

  • Alcohol Seller/Server Certification – Various State-Specific Agencies.
  • [Aviation Security Identification Card] [Veritas] [2023 AUG]

Timeline

Warehouse Picker and Forklift Driver

HB COMMERCE PTY LTD
04.2022 - Current

Warehouse Picker

Wiseway Logistics
04.2020 - 04.2022

Sales Manager

Whitehorse Road Liquor
08.2016 - 05.2020

GED -

Taiwan

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ZAY SHIH